Menu
Now Slack search can look for knowledgeable users and channels

Now Slack search can look for knowledgeable users and channels

A new feature is designed to reduce the amount of time people spend navigating their organizations

IDG

IDG

How do you find someone in an organization who can answer a burning question? That’s what Slack is trying to answer with an update to its search feature that was released for larger teams on Wednesday.

Users who search on topics, such as hiring procedures or sales contracts, will see a bubble pop up in the search results that highlights relevant users and channels for that topic. It’s designed to keep employees from wasting time navigating their companies.

Improved search is important for Slack, which faces growing competition from rivals like Microsoft and Google. Microsoft Teams already has a bot that’s supposed to make it easier for users to find coworkers to answer questions.

Slack's new feature is available worldwide for people who are a part of paid teams with more than 50 participants. It’s restricted to larger teams in part because smaller groups of users will probably know everyone they can chat with, said Slack Product Manager Isaiah Greene.

People who want to make sure their private discussions stay private don’t need to worry about this search feature. It only associates users with topics they discuss in public channels. That means people won’t be labeled as coffee experts unless they discuss that publicly within a team.

Teams shouldn’t expect the search feature to magically start working from a blank canvas. They need to have some public message history before it can start delivering insights about relevant people and channels, Green said. After it starts working, the search feature is designed to get smarter over time as more people use it.


Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Featured

Slideshows

Kiwi channel comes together to kick-off 2017 Reseller News ICT Industry Awards

Kiwi channel comes together to kick-off 2017 Reseller News ICT Industry Awards

​The cream of the Kiwi channel came together at the Hilton Hotel in Auckland, to acknowledge and celebrate an esteemed panel of over 80 local judges ahead of the 2017 Reseller News ICT Industry Awards in October.​ Photos by Maria Stefina.

Kiwi channel comes together to kick-off 2017 Reseller News ICT Industry Awards
Tight lines as Hooked on Lenovo catches up at Great Barrier Island

Tight lines as Hooked on Lenovo catches up at Great Barrier Island

​Ingram Micro’s Hooked on Lenovo incentive programme recently rewarded 28 of New Zealand's top performing resellers with a full-on fishing trip at Great Barrier Island for the third year​ in a row.

Tight lines as Hooked on Lenovo catches up at Great Barrier Island
Inside the AWS Summit in Sydney

Inside the AWS Summit in Sydney

As the dust settles on the 2017 AWS Summit in Sydney, ARN looks back an action packed two-day event, covering global keynote presentations, 80 breakout sessions on the latest technology solutions, and channel focused tracks involving local cloud stories and insights.

Inside the AWS Summit in Sydney
Show Comments