Offering a local alternative to national IT providers is attracting a lot of business for Nelson IT company, Computer NetworX Ltd (CNX).
CNX specialises in the design, implementation and support of computer systems and networks for organisations of all sizes, working on the “conservative side of the leading edge” to meet the changing demands of the customer.
“I think it’s important for people to know there is no reason to go outside Nelson for their IT needs - we are doing great things right here,” CNX co-founder, Sandy McNeilly, said.
Founded in 2001, McNeilly believes the independence and flexibility that comes with being a 15-year-old company in the New Zealand market offers a “huge advantage” as the industry becomes more competitive.
“We are not tied in to anyone’s infrastructure or systems, so we can be creative and implement bespoke IT systems that really benefit our client’s businesses,” he explained.
“The secret of CNX’s success is simple, it’s our people. As a referral-only business, our growth and success is directly related to the talented people who work for us.”
For McNeilly, it’s such a company philosophy, of providing customers with “the best possible independent advice and exemplary service” that attracted business systems manager and experienced IT professional, Paul Burt, to recently join the CNX team.
“Our big strength is our people and Paul brings a lot of experience, enthusiasm, energy and creativity - I know our clients will really appreciate his personal touch,” McNeilly said.
For Burt, the company ethics and values also align, emphasising the importance of “sitting down with our clients and having a real conversation”.
In addition, operating in a small town also means client relationships take on an extra level of importance.
“I call it the ‘red face test’,” Burt said. “Because when Sandy and I walk down the street we often bump in to our clients.
"So we need to know we have delivered them the best service, the best products and the best system - it’s simple really, you do what is right.”
As CNX has grown, its need for more skilled IT staff has also increased with plans in place to recruit more local talent across a broad range of skill sets.