Menu
Samsung to brick remaining Galaxy Note7s through software update

Samsung to brick remaining Galaxy Note7s through software update

Battery charging to be severed starting Dec. 19, but Verizon doesn't want to release the update.

The days are numbered for the last remaining Galaxy Note7 holdouts. In an effort to safeguard any devices that are still in circulation, Samsung announced it will be pushing out a software update that will prevent charging, effectively bricking the beleaguered handset.

In a press release, Samsung said that while it has had “overwhelming participation” in the Note7 U.S. recall program, some 7 percent of devices remain in customers’ hands.

Starting Dec. 19 and rolling out over the following 30 days, the company will be working with carriers to ensure any outstanding devices are rendered inoperable and returned, though it remains to be seen how cooperative they will be.

In a statement released shortly after Samsung’s announcement, Verizon said it will not be taking part in the update “because of the added risk this could pose to Galaxy Note7 users that do not have another device to switch to. ... We do not want to make it impossible to contact family, first responders, or medical professionals in an emergency situation.”

The update coincides with a move by Samsung to place “functional limitations” on battery charging, Wi-Fi, and Bluetooth in Canada, as well as restrict access to any Canadian cellular network.

After Samsung’s own voluntary recall of the device failed to stop the phones from catching fire and exploding, the U.S. government issued an official recall of the Note7 in September to prevent further incidents.

Samsung has been mum on what caused the issue, but signs point to a case that was too thin for the battery.

The impact on you at home: If you are one of the people still clinging to your Galaxy Note7, give it up. This is an issue of safety, and Samsung is doing the right thing to make sure all Note7 are safely returned.

Those who still have one can find Samsung’s guidelines for returning it here.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags samsunggalaxy

Featured

Slideshows

Reseller News launches alumnae breakfast for Women in ICT Awards

Reseller News launches alumnae breakfast for Women in ICT Awards

Reseller News hosted the first alumnae breakfast for the Women in ICT Awards in New Zealand, designed to showcase the leading female leaders in the industry. Held at The Cordis in Auckland, attendees came together to hear inspiring keynotes and panel discussions, alongside high-level networking among peers.

Reseller News launches alumnae breakfast for Women in ICT Awards
Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News honoured the industry’s finest on a standout evening for the New Zealand channel, recognising the achievements of established partners, emerging players and innovative start-ups, in front of over 460 technology leaders in Auckland.

Reseller News Innovation Awards 2018: meet the top performing partners
Show Comments