Menu
Samsung to brick remaining Galaxy Note7s through software update

Samsung to brick remaining Galaxy Note7s through software update

Battery charging to be severed starting Dec. 19, but Verizon doesn't want to release the update.

The days are numbered for the last remaining Galaxy Note7 holdouts. In an effort to safeguard any devices that are still in circulation, Samsung announced it will be pushing out a software update that will prevent charging, effectively bricking the beleaguered handset.

In a press release, Samsung said that while it has had “overwhelming participation” in the Note7 U.S. recall program, some 7 percent of devices remain in customers’ hands.

Starting Dec. 19 and rolling out over the following 30 days, the company will be working with carriers to ensure any outstanding devices are rendered inoperable and returned, though it remains to be seen how cooperative they will be.

In a statement released shortly after Samsung’s announcement, Verizon said it will not be taking part in the update “because of the added risk this could pose to Galaxy Note7 users that do not have another device to switch to. ... We do not want to make it impossible to contact family, first responders, or medical professionals in an emergency situation.”

The update coincides with a move by Samsung to place “functional limitations” on battery charging, Wi-Fi, and Bluetooth in Canada, as well as restrict access to any Canadian cellular network.

After Samsung’s own voluntary recall of the device failed to stop the phones from catching fire and exploding, the U.S. government issued an official recall of the Note7 in September to prevent further incidents.

Samsung has been mum on what caused the issue, but signs point to a case that was too thin for the battery.

The impact on you at home: If you are one of the people still clinging to your Galaxy Note7, give it up. This is an issue of safety, and Samsung is doing the right thing to make sure all Note7 are safely returned.

Those who still have one can find Samsung’s guidelines for returning it here.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags samsunggalaxy

Featured

Slideshows

EDGE 2018: Kiwis kick back with Super Rugby before NZ session

EDGE 2018: Kiwis kick back with Super Rugby before NZ session

New Zealanders kick-started EDGE 2018 with a bout of Super Rugby before a dedicated New Zealand session, in front of more than 50 partners, vendors and distributors on Hamilton Island.​

EDGE 2018: Kiwis kick back with Super Rugby before NZ session
EDGE 2018: Kiwis assess key customer priorities through NZ research

EDGE 2018: Kiwis assess key customer priorities through NZ research

EDGE 2018 kicked off with a dedicated New Zealand track, highlighting the key customer priorities across the local market, in association with Dell EMC. Delivered through EDGE Research - leveraging Kiwi data through Tech Research Asia - more than 50 partners, vendors and distributors combined during an interactive session to assess the changing spending patterns of the end-user and the subsequent impact to the channel.

EDGE 2018: Kiwis assess key customer priorities through NZ research
Show Comments