New Zealand Police has extended its relationship with Dimension Data, tasking the ICT solutions provider with providing its communication channels across the country.
At a national level, the New Zealand Police manages more than 770,000 emergency calls a year, and is responsible for providing policing services 24 hours a day, seven days a week to prevent crime and crashes.
Terms of the contract will see Dimension Data continue to be responsible for the day-to-day management of the mission critical unified communications infrastructure.
As a result, the company will provide New Zealand Police with all of the physical phones, the network they run on as well as ongoing support and management and integrating the phone system with other communications channels including email.
“The partnership successfully ensures the organisation’s key communications infrastructure is well-managed, highly available at all times, and delivered under a tight operating cost model,” New Zealand Police Network operations manager, Michael Perring, said.
The partnership builds on the work Dimension Data is already doing with New Zealand Police across networking and other key programs of work.
“The work we do with New Zealand Police is continuing to deliver excellent results,” Dimension Data New Zealand CEO, Jo Healey, added.
The contract renewal follows a topsy-turvy few weeks for Dimension Data, which recently announced the opening of a new office in Wellington, despite issuing a round of redundancies across its Service Desk teams in Auckland and Wellington.
As reported by Reseller News, around 30 staff have been axed as a result of the change, with large chunks of the company’s Service Desk department to be moved Pune in India as a result, over 12,000km away from New Zealand.