Menu
US bans using Galaxy Note7 phones on planes

US bans using Galaxy Note7 phones on planes

The order follows the official recall of the smartphones in the US

The U.S. Department of Transportation has ordered that Samsung Galaxy Note7 smartphones can only be carried by crew and passengers on planes if the phones are switched off and are not connected to charging equipment.

The order follows an official recall announced Thursday of 1 million Note7 smartphones by the U.S. Consumer Product Safety Commission, following concerns about faulty batteries in the devices which could overheat and even explode.

People can now travel with the smartphones on aircraft only if they disable all applications like alarm clocks that could accidentally activate the phone, protect the power switch to prevent the phone from being inadvertently activated or turned on, and store the device in carry-on baggage or on their person, and not in checked baggage.

"Our primary concern is always public safety. Anyone who chooses to travel with a recalled device must take precautions to ensure its safe handling," said U.S. Transportation Secretary Anthony Foxx in a statement.

The Federal Aviation Administration had last week only strongly advised passengers not to turn on or charge their Galaxy Note7 smartphones on board aircraft, or stow them in checked baggage. It appears that the restrictions have now got tighter after the CPSC recall, though there are still questions about how the authorities are going to monitor compliance with its order.

A number of regulators and airlines around the world have placed restrictions on the use of the smartphone on planes after reports of the battery issue.

CPSC said it has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damages.

Under the remedy announced on the CPSC website, customers will receive refunds for Note7 phones sold before Thursday or replacement without charge with a new Note7 with a different battery, which Samsung Electronics said would be available not later than Sept. 21. The company has also announced an exchange of the Note7 with its Galaxy S7 or Galaxy S7 edge devices, and replacement of any Note7 specific accessories, with a refund of the price difference between devices.

DOT’s Pipeline and Hazardous Materials Safety Administration (PHMSA) said it had issued a special permit to Samsung that outlines the requirements retailers must follow when shipping the recalled devices.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Events

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments