Menu
​Interactive Intelligence takes out advanced AWS partner status

​Interactive Intelligence takes out advanced AWS partner status

“Few, if any contact centre market leaders are willing to build a completely new cloud platform."

Amazon Web Services (AWS) has named Interactive Intelligence Group an Advanced Technology Partner in the AWS Partner Network (APN).

As a provider of cloud services for customer engagement, communications and collaboration, the company’s latest cloud services are delivered from its PureCloud platform, the first cloud platform using micro-service architecture built atop the scalable AWS Cloud designed to deliver functionality for contact centres and enterprises.

“Few, if any contact centre market leaders are willing to build a completely new cloud platform, and a completely new set of applications to deliver a truly superior customer experience,” says Keith Dawson, Research Analyst, Ovum.

“But Interactive Intelligence has done just that with its PureCloud platform. By combining the unique advantages of micro-service architecture running on AWS, with rich omni-channel customer engagement, communications and collaboration services, the company has seriously raised the bar for competitors.”

The APN is a global partner program that helps partners build a successful AWS-based business by providing technical, marketing, and go-to-market support.

Of the tens of thousands of members of the APN, only a small fraction have achieved Advanced Technology Partner status and as an APN Advanced Technology Partner, Interactive Intelligence has access to a variety of tools, training, and support to further enhance its PureCloud platform.

“Lots of things set AWS apart in the computing and data storage market: experience, pace of innovation, and global footprint, to name just a few,” adds Brendan Maree, Senior vice president of Australia and New Zealand, Interactive Intelligence.

“Beyond that, our PureCloud platform takes unique advantage of many other AWS offerings. For customers, this means a competitive advantage through lower costs, faster time to market, and reduced risk.”


Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags amazoninteractive intelligenceCloudAWS

Featured

Slideshows

Tight lines as Hooked on Lenovo catches up at Great Barrier Island

Tight lines as Hooked on Lenovo catches up at Great Barrier Island

​Ingram Micro’s Hooked on Lenovo incentive programme recently rewarded 28 of New Zealand's top performing resellers with a full-on fishing trip at Great Barrier Island for the third year​ in a row.

Tight lines as Hooked on Lenovo catches up at Great Barrier Island
Inside the AWS Summit in Sydney

Inside the AWS Summit in Sydney

As the dust settles on the 2017 AWS Summit in Sydney, ARN looks back an action packed two-day event, covering global keynote presentations, 80 breakout sessions on the latest technology solutions, and channel focused tracks involving local cloud stories and insights.

Inside the AWS Summit in Sydney
Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day

Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day

Ingram Micro hosted its third annual Cure Kids Charity Golf Tournament at the North Shore Golf Club in Auckland. In total, 131 resellers, vendors and Ingram Micro suppliers enjoyed a round of golf consisting of challenges on each of the 18 sponsored holes, with Team Philips taking out the top honours.

Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day
Show Comments