Menu
FTC warns app developers against using audio monitoring software

FTC warns app developers against using audio monitoring software

A dozen developers appear to have packaged TV tracking software into their products, the agency says

 The U.S. Federal Trade Commission has sent warning letters to 12 smartphone app developers for allegedly compromising users' privacy by packaging audio monitoring software into their products.

The software, from an Indian company called SilverPush, allows apps to use the smartphone's microphone to listen to nearby television audio in an effort to deliver more targeted advertisements. SilverPush allows the apps to surreptitiously monitor the television viewing habits of people who downloaded apps with the software included, the FTC said Thursday.

"This functionality is designed to run silently in the background, even while the user is not actively using the application," the agency said in its letter to the app developers. "Using this technology, SilverPush could generate a detailed log of the television content viewed while a user’s mobile phone was turned on."

If the app developers state or imply that their apps do not collect or transmit television viewing data when they actually do, that may be a violation of the section of the FTC Act barring deceptive and unfair business practices, the agency said.

The 12 developers appear to have included SilverPush code in apps available in the Google Play store, the FTC said.

SilverPush has said its service isn't now operating in the U.S., but it encourages app developers that package its software to notify customers about its ability to monitor TV habits should the company move into the U.S. market, the FTC said. SilverPush representatives weren't immediately available for comment on the FTC's letter.

 "These apps were capable of listening in the background and collecting information about consumers without notifying them," Jessica Rich, director of the FTC’s Bureau of Consumer Protection, said in a statement. "Companies should tell people what information is collected, how it is collected, and who it’s shared with."

Some app developers ask for permission to use a smartphone's microphone, even tough the apps do not appear to have a need for that functionality, the FTC said. The apps apparently packaging SilverPush don't provide users' notice that they could monitor TV viewing habits, even if the app is not in use, the agency said.

The Center for Democracy and Technology, a digital rights and privacy group, raised concerns about SilverPush during an October FTC workshop on cross-device tracking.


Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Featured

Slideshows

Kiwi channel comes together for another round of After Hours

Kiwi channel comes together for another round of After Hours

The channel came together for another round of After Hours, with a bumper crowd of distributors, vendors and partners descending on The Jefferson in Auckland. Photos by Maria Stefina.​

Kiwi channel comes together for another round of After Hours
Consegna comes to town with AWS cloud offerings launch in Auckland

Consegna comes to town with AWS cloud offerings launch in Auckland

Emerging start-up Consegna has officially launched its cloud offerings in the New Zealand market, through a kick-off event held at Seafarers Building in Auckland.​ Founded in June 2016, the Auckland-based business is backed by AWS and supported by a global team of cloud specialists, leveraging global managed services partnerships with Rackspace locally.

Consegna comes to town with AWS cloud offerings launch in Auckland
Veritas honours top performing trans-Tasman partners

Veritas honours top performing trans-Tasman partners

Veritas honoured its top performing partners across the channel in Australia and New Zealand, recognising innovation and excellence on both sides of the Tasman. Revealed under the Vivid lights in Sydney, Intalock claimed the coveted Partner of the Year 2017 (Pacific) award, with Data#3 acknowledged for 12 months of strong growth across the market. Meanwhile, Datacom took home the New Zealand honours, with Global Storage and Insentra winning service provider and consulting awards respectively. Dicker Data was recognised as the standout distributor of the year, while Hitachi Data Systems claimed the alliance partner award. Photos by Bob Seary.

Veritas honours top performing trans-Tasman partners
Show Comments