Menu
​As tech reliance grows in business, how can the channel capitalise?

​As tech reliance grows in business, how can the channel capitalise?

Cloud and mobile technology have changed the way that IT is chosen, constructed, and implemented.

Cloud and mobile technology have changed the way that IT is chosen, constructed, and implemented.

Such a change in mindset has given rise to organisations that, more than ever, rely on technology to handle growth, creating opportunities for the channel to find new ways to support their customers.

Going forward, CompTIA has identified five key ways the channel can benefit from the growing reliance on technology.

1. Increased technology literacy across the board

As organisations have adopted more usable and capable consumer products, like smartphones and cloud services, employee technology literacy has increased - this makes it easier for non-IT staff to research new technologies for business use.

“The channel can make the most of this increasing literacy across the organisation by extending advice and guidance to non-IT staff considering new business technologies,” says Moheb Moses, Director, Channel Dynamics.

“This gives the channel a broader footprint in the customer organisation, creating more opportunities for sales and making it easier to build long-term, advisory relationships.”

2. Increased procurement by non-IT line of business units

Moses says non-IT line of business units are not only more aware of technology solutions, but more able to procure the solutions they need, themselves.

“This presents an opportunity for the channel to simplify the procurement process for non-IT staff,” he adds.

3. Greater collaboration over IT decisions

IT and non-IT teams are increasingly working closely together to benefit from fast business unit procurement with the security of IT oversight.

For Moses, IT teams are likely to control at least half of the technology budget, and business units will still keep IT involved, even if they make the final purchasing decision.

“Channel sales teams can address the collaboration trend by framing IT sales conversations for both IT and non-IT clients,” he explains.

4. New skills to encourage innovation added to IT function

In many cases, Moses believes innovation is motivating IT to work even more closely with business units to develop new solutions.

“The channel can provide the technical and business-related skills necessary to support business innovation,” he adds. “This can be achieved through training, hiring, and partnering.”

5. Increased need to manage data independently

Many organisations are discovering data silos as they audit their internal data.

According to research by CompTIA, 48 per cent of organisations want to utilise their existing data more fully.

Consequently, the channel can help these organisations consolidate this data and understand the complete set, and then undergo more advanced analytics.

“The channel must address information and systems holistically,” adds Seth Robinson, Senior Director, CompTIA.

“The opportunity is in how data is managed today, and how systems are built and designed for the future.

“Overall there are increased opportunities for the channel by virtue of the fact that nearly every manager now has a de facto IT function.

“That gives channel sales representatives more people to speak to in each organisation, and more opportunities to act as a trusted advisor.

"This will ultimately benefit the channel as these organisations look for help in managing and consolidating their IT procurement processes.”


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Channel Dynamicscomptia

Featured

Slideshows

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

The channel came together for the inaugural Reseller News Emerging Leaders Forum in New Zealand, created to provide a program that identifies, educates and showcases the upcoming talent of the ICT industry. Hosted as a half day event, attendees heard from industry champions as keynoters and panelists talked about future opportunities and leadership paths and joined mentoring sessions with members of the ICT industry Hall of Fame. The forum concluded with 30 Under 30 Tech Awards across areas of Sales, Entrepreneur, Marketing, Management, Technical and Human Resources. Photos by Gino Demeer.

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019
Show Comments