Menu
Manthan targets the Hadoop-using masses with a tailored customer-analytics tool

Manthan targets the Hadoop-using masses with a tailored customer-analytics tool

It uses Apache Spark for fast results

Talk to any marketer with massive volumes of data to analyze, and there's a good chance you'll find Hadoop running somewhere in the background. With those users in mind, Manthan on Thursday introduced what it calls the first "bolt-on" customer-analytics tool designed specifically for the popular big-data framework.

Customer360 is Manthan's longstanding customer-analytics offering, and it offers an array of packaged descriptive, predictive and prescriptive analytics capabilities. Algorithms are optimized for Apache Spark, giving marketers the speed of that data-processing tool as they analyze terabytes of data to do things like make campaign decisions or predict churn.

Now Manthan has re-engineered Customer360 for Hadoop with new data-management, auto-scale and real-time computing capabilities.

For example, users can get a single view of data by harmonizing social, click-stream, transaction, loyalty and other historical information into a transformed data lake that's ready for analytics. They can then analyze the data at scale, aided by Apache Kafka for real-time "listening" capabilities, with dashboards to help track performance and show promotional opportunities.

"Given the predominance of Hadoop as the big-data solution of choice for most enterprises, connectivity to Hadoop is table stakes for customer-analytics vendors at this point," said Brandon Purcell, a senior analyst with Forrester Research. "Almost all of them offer it in some form or another."

That said, Manthan's solution has two interesting points of differentiation, Purcell added.

First is the fact that its algorithms run on Apache Spark, "which offers the quickest way of processing massive amounts of data across a distributed file system," he said.

Second, Manthan's customer-analytics tool is built for the business user, meaning that it "further democratizes analytics, giving business analysts access to big data without having to rely on IT for their data queries."


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Featured

Slideshows

The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments