Menu
Hyatt Hotels says payment-processing systems hit by malware

Hyatt Hotels says payment-processing systems hit by malware

The company has asked customers to review their payment card account statements

Hyatt Hotels has asked customers to review their payment card account statements closely, after it detected malware on the computers that run its payment-processing systems at locations it manages.

The hotel chain did not provide more details on the breach, including the number of customers that might have been affected, but it appears from the alert to customers that hackers may have obtained critical credit card information.

Hyatt is the latest in a number of companies in the hospitality industry, including Hilton Worldwide, Mandarin Oriental and Starwood Hotels & Resorts Worldwide that were affected by hacker attacks. A number of retailers like Target also had their point-of-sale systems targeted.

The hotel group said Wednesday it had recently identified malware on the computers and launched an investigation and hired leading third-party cybersecurity experts as soon as it discovered the activity.

Hyatt said it had taken measures to "strengthen" the security of its systems and customers could feel safe to use payment cards in Hyatt hotels worldwide. The hotel chain had 627 properties in 52 countries at the end of September.

It asked its customers to report any unauthorized charges to their card issuer immediately. The company said it will continue to post updates on its website.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments