Menu
Microsoft pulls Windows 10 Mobile update after users hit snags

Microsoft pulls Windows 10 Mobile update after users hit snags

Problems include an inaccurate low storage notification

Microsoft has pulled an update to Windows 10 after users reported a wide variety of issues with the upgrade process, according to a post on the company's Answers technical support forum. 

The patch, which was the first cumulative update Microsoft made to its mobile operating system after launching it, has been pulled from public update channels, moderator Mike Mongeau said. Users were reporting that the update wasn't being offered, that it appeared to get stuck at 0 percent and that low storage notifications showed up after the update was installed.

According to Mongeau's post, Microsoft's engineering teams are working on fixing the update. People who are seeing "low storage" notifications can safely ignore them. It's not clear when a fix will be available, however.

Users who have pending updates, whether from applications or the system itself, should make sure that they leave their phone connected to power until the patching process finishes. Users who have already installed the update will still be able to upgrade to the next version of Windows 10 Mobile. 

It's a black mark on the recent launch of Microsoft's latest mobile operating system. Windows 10 Mobile is supposed to help drive interest in Windows smartphones by allowing developers to build one application for the new Windows Universal App Platform and release it for smartphones, tablets, PCs and other devices running Windows 10. 

If the OS is plagued by more problems like these, existing Windows smartphone owners may be reticent to upgrade, thereby blunting the appeal of releasing a smartphone app through the Windows Store. If that happens, it would be bad news for Microsoft's mobile operating system. 


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags Windows 10 Mobile

Featured

Slideshows

Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP honoured leading partners across the channel at the Partner Awards 2017 in New Zealand, recognising excellence across the entire print and personal systems portfolio.

Meet the top performing HP partners in NZ
Tech industry comes together as Lexel celebrates turning 30

Tech industry comes together as Lexel celebrates turning 30

Leading figures within the technology industry across New Zealand came together to celebrate 30 years of success for Lexel Systems, at a milestone birthday occasion at St Matthews in the City.​

Tech industry comes together as Lexel celebrates turning 30
HP re-imagines education through Auckland event launch

HP re-imagines education through Auckland event launch

HP New Zealand held an inaugural Evolve Education event at Aotea Centre in Auckland, welcoming over 70 principals, teachers and education experts to explore ways of shaping and enhancing learning using technology.

HP re-imagines education through Auckland event launch
Show Comments