Menu
Microsoft pulls Windows 10 Mobile update after users hit snags

Microsoft pulls Windows 10 Mobile update after users hit snags

Problems include an inaccurate low storage notification

Microsoft has pulled an update to Windows 10 after users reported a wide variety of issues with the upgrade process, according to a post on the company's Answers technical support forum. 

The patch, which was the first cumulative update Microsoft made to its mobile operating system after launching it, has been pulled from public update channels, moderator Mike Mongeau said. Users were reporting that the update wasn't being offered, that it appeared to get stuck at 0 percent and that low storage notifications showed up after the update was installed.

According to Mongeau's post, Microsoft's engineering teams are working on fixing the update. People who are seeing "low storage" notifications can safely ignore them. It's not clear when a fix will be available, however.

Users who have pending updates, whether from applications or the system itself, should make sure that they leave their phone connected to power until the patching process finishes. Users who have already installed the update will still be able to upgrade to the next version of Windows 10 Mobile. 

It's a black mark on the recent launch of Microsoft's latest mobile operating system. Windows 10 Mobile is supposed to help drive interest in Windows smartphones by allowing developers to build one application for the new Windows Universal App Platform and release it for smartphones, tablets, PCs and other devices running Windows 10. 

If the OS is plagued by more problems like these, existing Windows smartphone owners may be reticent to upgrade, thereby blunting the appeal of releasing a smartphone app through the Windows Store. If that happens, it would be bad news for Microsoft's mobile operating system. 


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Windows 10 Mobile

Featured

Slideshows

The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments