Managed services are fast becoming the number one option for organisations wanting to modernise their IT infrastructure.
“The main driving force behind the take-up of managed services is the desire to improve the efficiency and reliability of IT operations,” says Barry Assaf, Director of Asia Pacific, Nexon.
“A lot of organisations are spending time and resources on legacy systems when managed services could help to lighten their internal IT loads.”
Assaf has identified three key signs it’s time to speak to a managed service provider:
1. Existing IT infrastructure struggles with agility
The rise of DevOps has resulted in a new normal when it comes to software application or product development.
Instead of long lead times and once-off releases, companies are becoming more agile by combining their development and operations activities, resulting in a more continuous, iterative approach to product and solution distribution.
“If IT teams can’t adopt such an iterative approach with existing infrastructure, it is likely to hamper a company’s competitiveness,” Assaf adds.
“Outsourcing the infrastructure needed to be more agile is a fast and powerful way to quickly bring a business up to speed with the most agile organisations.”
2. IT costs are becoming unmanageable
Legacy infrastructure has the habit of eating into an organisation’s bottom line in two ways.
First, companies have to outlay substantial capital expenditure to furnish their IT departments with the latest and most competitive infrastructure.
Second, over time those investments depreciate. With the pace of technology today, depreciation can be swift, meaning companies often have to write down their investments’ value year-on-year.Read more: Security a core competency, differentiator for MSPs: Oracle
“By contrast, IT infrastructure and services that are outsourced via managed service providers negate the requirement for capital expenditure in most cases,” Assaf adds.
“Because managed services usually come with an ongoing subscription-based model, companies can avoid large up-front investments and can better manage ongoing expenses, while also getting the latest technology for their IT footprint.”
3. Risk concerns are on the rise
As digital products and services become increasingly central to companies’ survival, the risks associated with downtime, IT systems errors, and security threats or breaches are presenting rising sources of concern for IT teams and business leaders alike.Read more: MSPs are in an increasingly fragmented environment: GFI Max
According to Assaf, it can take an “enormous amount” of ongoing work and investment to keep on-premise and legacy IT infrastructure up-to-date and protected from such risks.
“To be competitive in the market, managed service providers usually make sure they employ the latest and most stringent best practice management processes, industry standard tools, and security platform profile,” Assaf adds.
“Without these in place, managed service providers simply wouldn’t survive, and neither would their customers.
“As a result, good managed service providers will almost always take on the risks and substantially alleviate companies’ concerns in the process.”