Organisations that implement IT-as-a-service (ITaaS) can achieve significant business benefits as long as they partner with the right ITaaS provider.
That’s the view of Darren Christophersen, General Manager, Operations, Applications & Consulting, Empired, who claims ITaaS has changed how organisations architect, deliver and manage IT.
“More organisations are moving towards ITaaS models and reaping the benefits,” he explains.
As a result, Christophersen has identified four key benefits of partnering with an ITaaS provider:
1. Alignment of IT with business goals:
Selectively partnering for day-to-day IT tasks and problems frees up the IT team to have a more business-centric focus.
This lets them deliver services that align with current and future business requirements, and removes some of the barriers to innovation.
2. Reduced costs:
By outsourcing hardware and software maintenance and support, organisations can reduce costs associated with data centre facilities and IT support.
ITaaS providers can help organisations understand demand and costs more clearly through the use of standardised products, letting organisations plan and budget more accurately.
3. Agility and efficiency:
ITaaS can improve business agility for the entire organisation by automating service delivery and shortening cycle times that impede employee productivity.
Self-service portals let employees choose from a catalogue of cloud solutions for their own projects, helping to eliminate the back-and-forth requirements-gathering process between employees and IT.
This lets employees access the products or applications they need to do their jobs faster.
ITaaS providers can manage security, back-up and recovery procedures and ensure full compliance with industry standards.