Two Alexandra residents have been defrauded of thousands of dollars by a group of fraudsters, posing as Microsoft employees, calling residents and stating that viruses have been detected on their respective home computers.
Following the incident over the weekend, New Zealand Police has released a statement claiming that during the call, the scammers asked for remote access to the victim's devices to fix the problem and/or credit card information.
“Alexandra police would like to remind residents who may receive an unsolicited call of this nature not to purchase any software or services and never to give control of their computer to a third party,” said an official New Zealand Police statement.
For those who do receive an unsolicited call regarding computer technical support Alexandra police recommend taking the caller's information down and immediately reporting it to police and to Netsafe New Zealand.
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