Menu
FTC sues identity protection service LifeLock again

FTC sues identity protection service LifeLock again

The agency contends the company hasn't complied with a 2010 settlement

The FTC has sued identity protection service LifeLock again, alleging it failed to comply with an agreement to better protect users' data.

The FTC has sued identity protection service LifeLock again, alleging it failed to comply with an agreement to better protect users' data.

Identity protection service LifeLock said Tuesday it is prepared to go to court after the U.S. Federal Trade Commission filed a fresh lawsuit alleging the company has failed to protect its users' data and deceptively advertises its services.

LifeLock settled for US$12 million with the FTC and 35 attorneys general in 2010 for allegedly making false claims about what its service could protect consumers against.

The FTC filed a new lawsuit on Tuesday in U.S. District Court for the District of Arizona that contends LifeLock hasn't complied with the 2010 settlement, which also required it to protect users' data better.

In a statement on its website, LifeLock said it disagreed with the FTC and is prepared to go to court.

"After more than 18 months of cooperation and dialogue with the FTC, it became clear to us that we could not come to a satisfactory resolution of their issues outside a court of law," the company said.

LifeLock said it took steps after the first FTC action to secure its systems and that no members have suffered ID theft.

The company charges monthly subscription fees for a service that it claims to monitor the Web and other sources for possible fraudulent use of personal details and notify credit agencies.

The FTC's 2010 lawsuit alleged that LifeLock couldn't stop the most common type of ID theft, which is the misuse of existing accounts. ID thieves were also able to sometimes circumvent warnings that LifeLock provided to creditors.

LifeLock CEO Todd Davis famously used his own Social Security number in advertisements promoting his company, which resulted in hundreds of attempts to use his credentials for fraud. Scammers successfully used his details 13 times, which Davis claimed were countered by using LifeLock's services.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags legalU.S. Federal Trade CommissionCivil lawsuitsLifeLock

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments