Menu
EDGE 2015 – A shortage in digital skills and youth unemployment are key ‘wicked problems’ in Australia: SAP

EDGE 2015 – A shortage in digital skills and youth unemployment are key ‘wicked problems’ in Australia: SAP

Claims there are plenty of things the industry can do to help

SAP's Greg Miller

SAP's Greg Miller

There are plenty of ‘wicked problems’ in the ICT industry, but the two that top the list are the shortage in digital skills and youth unemployment, according to SAP A/NZ vice-president and general manager of global partner operations, Greg Miller.

He was speaking at a plenary session at ARN’s inaugural EDGE 2015 event in Port Douglas.

Miller defined a ‘wicked problem’ as something that is nearly impossible to solve – it’s so complex and intricate, people don’t even know where to start to solve it. Miller claimed it gets worse when they get close enough to it and it morphs and evolves, putting the person further away from it.

But to start to solve a wicked problem, Miller said a business needs empathy. He then addressed the two ‘wicked problems’ in the industry. The first, is youth unemployment in Australia.

“We’ve currently got a 20 per cent youth unemployment rate at the moment nationally and during the GFC itself that stood at 16 or 17 per cent so this rate isn’t improving. In some regions in Victoria, it is hitting 30 per cent; in some regions in Queensland, they’re high of 35 per cent. This is a real, big problem.”

The second wicked problem he addressed is the shortage in digital skills in Australia.

“Deloitte put out a report a few months ago that indicated to fuel the economy of innovation and drive a much needed digital transformation, we need another 100,000 ICT jobs in the coming 2 years – that’s a 16 per cent increase in a very short period of time,” he said.

As such, he suggested the industry should come together, take a lead role and participate in ways to solve these problems.

“It’s not the government, it’s not the universities and education sector but all of us in this room. We have a leadership role to play in it and it affects every industry in Australia,” he mentioned.

According to Miller, the solution to these problems is, each other.

Miller said SAP has been taking steps to aid in this solution process. The company has been involved with government, higher education, non-profit partners, and industry partners to bridge the gap between youth unemployment and the digital opportunities for the future.

“It’s about starting the process early, doing it often and having meaningful outcomes. If we put our brands aside and come together as an industry, the outcome of it will be for all of our benefit. If we don’t fix it, it will be our demise but the opportunity is infinite for us. My ask is to take action,” he said.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags skills shortagecloud computingSAPICTEDGE 2015youth unemploymentsoftware. mobility

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments