Menu
United Airlines resumes flights, recovering from network connectivity issues

United Airlines resumes flights, recovering from network connectivity issues

Passengers were unable to check in for flights or print boarding passes

A United Airlines Boeing 747 at San Francisco International Airport on May 21, 2015

A United Airlines Boeing 747 at San Francisco International Airport on May 21, 2015

United Airlines has resumed flights after a computer glitch forced the carrier to ground its planes Wednesday morning.

In an emailed statement, the carrier said it's restoring flight operations and recovering from "network connectivity issues," without providing further details on the problem.

The U.S. Federal Aviation Administration ended a ground stop for mainline United flights at approximately 10 a.m. ET. The agency issued the ground stop, which prohibits flights from taking off, around 8:30 a.m. ET, saying "automation issues" were to blame. The agency didn't immediately reply to questions for more information on the issue. United's smaller, regional carriers were allowed to resume flights earlier, at 9:19 a.m. ET.

The computer problem prevented United from checking in passengers and printing boarding passes and luggage tags. United hasn't said how many travelers were affected or how many flights were delayed. Given that United is one of the world's largest airlines, the travel delays could be significant. The airline flies to 235 U.S. airports and operates hubs in seven U.S. cities, according to its website. The glitch didn't affect flights that were already in the air.

Due to the connectivity issue, United is allowing passengers to reschedule their flights without having to pay a fee to change their tickets.

In June, an issue with United's computer system caused the carrier to ground all U.S. flights for around 30 minutes.

Fred O'Connor writes about IT careers and health IT for The IDG News Service. Follow Fred on Twitter at @fredjoconnor. Fred's e-mail address is fred_o'connor@idg.com

Subscribe here for up-to-date channel news

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags United Airlinestransportationindustry verticals

Featured

Slideshows

Tight lines as Hooked on Lenovo catches up at Great Barrier Island

Tight lines as Hooked on Lenovo catches up at Great Barrier Island

​Ingram Micro’s Hooked on Lenovo incentive programme recently rewarded 28 of New Zealand's top performing resellers with a full-on fishing trip at Great Barrier Island for the third year​ in a row.

Tight lines as Hooked on Lenovo catches up at Great Barrier Island
Inside the AWS Summit in Sydney

Inside the AWS Summit in Sydney

As the dust settles on the 2017 AWS Summit in Sydney, ARN looks back an action packed two-day event, covering global keynote presentations, 80 breakout sessions on the latest technology solutions, and channel focused tracks involving local cloud stories and insights.

Inside the AWS Summit in Sydney
Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day

Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day

Ingram Micro hosted its third annual Cure Kids Charity Golf Tournament at the North Shore Golf Club in Auckland. In total, 131 resellers, vendors and Ingram Micro suppliers enjoyed a round of golf consisting of challenges on each of the 18 sponsored holes, with Team Philips taking out the top honours.

Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day
Show Comments