Menu
United Airlines resumes flights, recovering from network connectivity issues

United Airlines resumes flights, recovering from network connectivity issues

Passengers were unable to check in for flights or print boarding passes

A United Airlines Boeing 747 at San Francisco International Airport on May 21, 2015

A United Airlines Boeing 747 at San Francisco International Airport on May 21, 2015

United Airlines has resumed flights after a computer glitch forced the carrier to ground its planes Wednesday morning.

In an emailed statement, the carrier said it's restoring flight operations and recovering from "network connectivity issues," without providing further details on the problem.

The U.S. Federal Aviation Administration ended a ground stop for mainline United flights at approximately 10 a.m. ET. The agency issued the ground stop, which prohibits flights from taking off, around 8:30 a.m. ET, saying "automation issues" were to blame. The agency didn't immediately reply to questions for more information on the issue. United's smaller, regional carriers were allowed to resume flights earlier, at 9:19 a.m. ET.

The computer problem prevented United from checking in passengers and printing boarding passes and luggage tags. United hasn't said how many travelers were affected or how many flights were delayed. Given that United is one of the world's largest airlines, the travel delays could be significant. The airline flies to 235 U.S. airports and operates hubs in seven U.S. cities, according to its website. The glitch didn't affect flights that were already in the air.

Due to the connectivity issue, United is allowing passengers to reschedule their flights without having to pay a fee to change their tickets.

In June, an issue with United's computer system caused the carrier to ground all U.S. flights for around 30 minutes.

Fred O'Connor writes about IT careers and health IT for The IDG News Service. Follow Fred on Twitter at @fredjoconnor. Fred's e-mail address is fred_o'connor@idg.com


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags United Airlinestransportationindustry verticals

Featured

Slideshows

Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP honoured leading partners across the channel at the Partner Awards 2017 in New Zealand, recognising excellence across the entire print and personal systems portfolio.

Meet the top performing HP partners in NZ
Tech industry comes together as Lexel celebrates turning 30

Tech industry comes together as Lexel celebrates turning 30

Leading figures within the technology industry across New Zealand came together to celebrate 30 years of success for Lexel Systems, at a milestone birthday occasion at St Matthews in the City.​

Tech industry comes together as Lexel celebrates turning 30
HP re-imagines education through Auckland event launch

HP re-imagines education through Auckland event launch

HP New Zealand held an inaugural Evolve Education event at Aotea Centre in Auckland, welcoming over 70 principals, teachers and education experts to explore ways of shaping and enhancing learning using technology.

HP re-imagines education through Auckland event launch
Show Comments