Interactive Intelligence Group has launched its PureCloud Collaborate and PureCloud Communicate Cloud services for customers in Australia and New Zealand.
First announced for US customers in March on Amazon Web Services US East Region, these collaboration and communications Cloud services are now available from Amazon’s datacentre in the AWS Asia Pacific region in Sydney.
The services are the first to be offered from the company’s new multitenant, enterprise-grade PureCloud platform, which is based on modern, distributed Cloud architecture.
This is the first unified, single-platform Cloud solution running applications for multiple use cases: collaboration, communications, and next up customer engagement.
“By offering an alternative to silo’d, consumer-grade Cloud apps that are actually built on client-server architecture, businesses finally get simple deployment and management, along with maximum reliability, security and scalability,” says Brendan Maree, VP for Japan, Australia, New Zealand, Interactive Intelligence.
“Equally important, users benefit from a consistent experience across devices and operating systems, and easy to use interfaces.”
Maree says the services will be offered to businesses throughout Australia and New Zealand by Interactive Intelligence resellers, and the company’s direct salesforce with PureCloud Collaborate currently generally available as an unlimited free service to an unlimited number of users.
PureCloud Communicate however is expected to be generally available in June.