Menu
Westcon BlueSky 2015 - Reseller demand triggers Virsae mid-market A/NZ offering

Westcon BlueSky 2015 - Reseller demand triggers Virsae mid-market A/NZ offering

A/NZ partners can now directly target the mid-market space, with Unified Communications provider Virsae rolling out VSM Express, a service management system designed for small and medium businesses.

Partners across New Zealand can now directly target the mid-market space, with Unified Communications provider Virsae rolling out VSM Express, a service management system designed for small and medium businesses.

Prompted by “significant reseller demand”, Mark Vincent, VP Global Sales, Virsae says the offering, released to the A/NZ market on February 23, is a response to the market in New Zealand, Australia and UK, with notable interest also from across the Pacific in North America.

“We are responding to reseller requests for Virsae to target their mid-sized customers,” says Vincent, speaking at Westcon’s BlukeSky 2015 event in Auckland.

“The truth is that SMB customers face the same challenges as large enterprise customers and through our partners we’ve found mid-market organisations manage less complex Unified Communications environments, which means they are not seeking the same depth of monitoring and management tools.

“Customers hate disruption, but paying a premium for monitoring to keep things running isn’t always a viable method. Through VSM Express, we aim to provide the best of both worlds – providing smart UC monitoring and service management that is accessible, and crucially affordable, to mid-sized businesses.”

A low cost plug and play solution, Vincent says VSM Express identifies the issues and “connects the dots” between different management tools and Unified Communications network items, using monitoring and alerts to help remedy problems before they impact system users.

But as the art of unified communications becomes more complex, Vincent says organisations across the country are finding it harder to detect and solve problems on a network.

“By plugging into the Unified Communications monitoring facilities of VSM Express, customers can use its cloud-based controls to remotely access and monitor UC environments,” adds Vincent, who works closely with partners around the world using Virsae.

As a cloud-based Unified Communications service management provider, Vincent says Virsae solutions enable increased visibility of communication assets, improved financial return on communication expenditure and superior customer service experience.

Using the same principles and architecture as the company’s enterprise service management platform VSM, Vincent says the adoption of VSM Express signals a shift in focus for partners, who are moving away from traditional box-movers to service providers.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Cloudunified communicationswestconVirsae

Featured

Slideshows

Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News Innovation Awards 2018: meet the top performing partners

Reseller News honoured the industry’s finest on a standout evening for the New Zealand channel, recognising the achievements of established partners, emerging players and innovative start-ups, in front of over 460 technology leaders in Auckland.

Reseller News Innovation Awards 2018: meet the top performing partners
Champagne Reception kicks off Reseller News Innovation Awards 2018

Champagne Reception kicks off Reseller News Innovation Awards 2018

More than 460 channel leaders came together to toast the top performers of the New Zealand industry, during the opening Champagne Reception at the Reseller News Innovation Awards 2018 - in association with Techbuyer.

Champagne Reception kicks off Reseller News Innovation Awards 2018
Show Comments