Menu
Mandarin Oriental removes malware after payment card breach

Mandarin Oriental removes malware after payment card breach

The hotel group has not identified the affected hotels

Luxury hotelier Mandarin Oriental has removed malicious software that was used to steal credit card data from some of its hotels in the U.S. and Europe, the company said Thursday.

The security codes for the cards were not compromised, it said, although it wasn't clear if that referred to the cards' PIN (personal identification number) or the three-digit CVV code on the back. No other personal information was taken, the company said in a statement.

An investigation is underway by law enforcement and forensic specialists. An "isolated number of hotels in the U.S. and Europe were affected," but none in Asia, the company said.

The hotel chain said the malicious software had been "undetectable by all anti-viral systems." Officials could not immediately be reached for further comment.

The retail industry has been battling an increase in attacks that extract card data from payment systems. Retailers are required by credit card companies to follow the PCI Data Security Standard (PCI-DSS), a set of guidelines for handling card data securely.

But criminals have exploited a hole where payment card details are briefly stored unencrypted in a computer's RAM and can be recovered. That type of malware collects the card details after a card has been swiped.

Although security products are updated to detect POS malware, cybercriminals often change its code to evade antivirus scanners. Retailers including Home Depot and Target have experienced large leaks of payment card that have been attributed to point-of-sale (POS) malware.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags securitydata breachMandarin Oriental Hotel Group

Featured

Slideshows

Looking back at the top 15 M&A deals in NZ during 2017

Looking back at the top 15 M&A deals in NZ during 2017

In 2017, merger and acquisitions fever reached new heights in New Zealand, with a host of big name deals dominating the headlines. Reseller News recaps the most important transactions of the Kiwi channel during the past 12 months.

Looking back at the top 15 M&A deals in NZ during 2017
Kiwi channel closes 2017 with After Hours

Kiwi channel closes 2017 with After Hours

The channel in New Zealand came together to celebrate the close of 2017, as the final After Hours played out in front of a bumper Auckland crowd.

Kiwi channel closes 2017 with After Hours
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP honoured leading partners across the channel at the Partner Awards 2017 in New Zealand, recognising excellence across the entire print and personal systems portfolio.

Meet the top performing HP partners in NZ
Show Comments