Menu
Twitter adds more reporting tools to curb abuse and improve safety

Twitter adds more reporting tools to curb abuse and improve safety

The company has made it easier to report impersonation, self-harm and leaked private information

Twitter's sign at its headquarters on Market Street in San Francisco

Twitter's sign at its headquarters on Market Street in San Francisco

Twitter has added new reporting tools to help it fight abuse and protect users on its site.

The company took some steps in this direction late last year, when it made it easier to report harassment in tweets. Now it's making it easier to report other behaviors including impersonation, self-harm and the sharing of private or confidential information. The changes will begin rolling out Thursday and should reach all users in the coming weeks.

As a result of the changes it made already, Twitter now reviews five times as many user reports as it did previously, the company said, and it has tripled the number of people who handle such reports at the company. It has also reduced its response time to a fraction of what it once was, the company says.

Twitter has been criticized for not doing enough to deal with issues like harassment and hate speech. In an internal memo leaked to The Verge recently, CEO Dick Costolo said the company 'sucked' at dealing with abuse.

On Thursday, Twitter also said it will take new enforcement action against people who violate its rules, which also ban threats and violent speech. The company didn't respond to elaborate, but it will reportedly check phone numbers and email addresses to keep out the worst offenders.

Zach Miners covers social networking, search and general technology news for IDG News Service. Follow Zach on Twitter at @zachminers. Zach's e-mail address is zach_miners@idg.com


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags Internet-based applications and servicessecuritysocial networkingtwittersocial mediainternet

Featured

Slideshows

Channel celebrates as HP marks 50 years in NZ

Channel celebrates as HP marks 50 years in NZ

HP marked 50 years in New Zealand at an event in the vendor's Auckland's headquarters last night, with a host of key channel figures coming along to celebrate. Photos by HP.

Channel celebrates as HP marks 50 years in NZ
EDGE 2017 - Icebreaker Sessions round 2

EDGE 2017 - Icebreaker Sessions round 2

EDGE guests experience the value of networking at the second round of Icebreaker sessions.. Photos by Maria Stefina

EDGE 2017 - Icebreaker Sessions round 2
Show Comments