Menu
Microsoft adopts international standard for cloud privacy

Microsoft adopts international standard for cloud privacy

Microsoft said it would follow a new standard of the International Organization for Standardization

Microsoft has adopted a new standard for cloud privacy that commits the company to protect the privacy of customers' data, not to use it for advertisement purposes, and to inform the customer of legal requests for personal data.

The company said Monday it was adopting the ISO/IEC 27018, published last year by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), which outlines a common set of security categories and controls that can be implemented by a public cloud computing service provider acting as a processor of personally identifiable information.

Microsoft said the British Standards Institute had verified that both Office 365 and Dynamics CRM Online, in addition to Microsoft Azure, are in line with the standard's code for the protection of personal data in the public cloud. Microsoft Intune was similarly certified by testing company Bureau Veritas.

Microsoft and other cloud companies have come under a cloud after revelations in 2013 by former U.S. National Security Agency contractor, Edward Snowden, about large-scale surveillance by the agency.

Some Internet companies were charged with providing to the NSA real-time access to content on their servers, which the companies denied. There were also reports that the agency was tapping into communications links between the data centers of Yahoo and Google.

Microsoft, which has a legal dispute with the U.S. government, which is demanding access to mails of an individual that are stored in Dublin, has previously said that the company was concerned about government attempts to use search warrants to force companies to turn over contents of communications of non-U.S. customers that are stored exclusively outside the country.

Customers will only use services that they trust, wrote Microsoft General Counsel Brad Smith in a blog post Monday.

Adherence to the ISO/IEC 27018 will not likely do away entirely with these issues. The new standard requires that law enforcement requests for disclosure of personally identifiable data must be disclosed to enterprise customers, but provides for the exception when such a disclosure is prohibited by law, under what are called "gag orders."

More relevant for customers are likely to be Microsoft's commitments to, among other things, process personally identifiable information according to instructions provided by the customer, adhere to security safeguards, and its policies regarding the return, transfer, and deletion of personal information stored in its data centers.

Microsoft promises under the new standard to let customers know where their data is, and identify the third party to customers if it works with other companies who need to access the customers' data. "In addition, if there is unauthorized access to personally identifiable information or processing equipment or facilities resulting in the loss, disclosure or alteration of this information, we'll let you know about this," Smith wrote.

Some of these are commitments Microsoft has already made previously.


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags International Organization for StandardizationMicrosoftInternational Electrotechnical Commissioncloud computinginternet

Featured

Slideshows

A snapshot of the Kiwi partners set to shine at the Reseller News Awards

A snapshot of the Kiwi partners set to shine at the Reseller News Awards

With the 2017 Reseller News ICT Industry Awards only weeks away, Reseller News profiles the power line-up of partners set to dominate the biggest night on the channel calendar. ​Ranging from the enterprise, down through the mid-market and small business sectors into the heart of the start-up scene, the end result is the most diverse and wide-ranging partner line-up in the history of the Awards, playing host to the leading innovators of the past 12 months.​

A snapshot of the Kiwi partners set to shine at the Reseller News Awards
Channel celebrates as HP marks 50 years in NZ

Channel celebrates as HP marks 50 years in NZ

HP marked 50 years in New Zealand at an event in the vendor's Auckland's headquarters last night, with a host of key channel figures coming along to celebrate. Photos by HP.

Channel celebrates as HP marks 50 years in NZ
Show Comments