Menu
Twitter says it lost 4 million users because of Apple iOS 8

Twitter says it lost 4 million users because of Apple iOS 8

A company exec partly blamed the Shared Links function in Apple's Safari browser

Twitter is fighting hard to maintain a healthy growth rate, and Apple apparently hasn't been doing much to help.

Twitter lost four million users last quarter because of Apple's roll-out of iOS 8, Twitter executives said Thursday.

Some three million of those users were lost because of a change to the Shared Links feature in the mobile Safari browser, which displays links from people's Twitter followers. The other million were "Twitter-owned," CFO Anthony Noto said during Twitter's earnings call, without explaining further.

The vague remarks confused some people on Twitter's quarterly earnings call. "Makes no sense to me," tweeted Mark Gurman, senior editor at Apple news site 9to5Mac.

CEO Dick Costollo told Business Insider later that the one million users it lost couldn't get their passwords to work because of an encryption issue related to Twitter's integration with iOS.

Four million isn't a huge number to Twitter, which had 288 million users at the end of last quarter. But even without the Apple glitch, Twitter is struggling to maintain its historic growth. It had 20 percent more users last quarter than at the end of 2013, the lowest growth rate it's yet reported.

On its earnings call, Costollo referred to the issue as an "unforeseen bug in iOS 8 as it relates to Twitter integration into the OS." He added that Twitter has a "great relationship with Apple."

Zach Miners covers social networking, search and general technology news for IDG News Service. Follow Zach on Twitter at @zachminers. Zach's e-mail address is zach_miners@idg.com


Follow Us

Join the newsletter!

Error: Please check your email address.

Tags Internet-based applications and servicesApplesocial networkingtwittermobilesocial mediainternet

Featured

Slideshows

Sizing up the NZ security spectrum - Where's the channel sweet spot?

Sizing up the NZ security spectrum - Where's the channel sweet spot?

From new extortion schemes, outside threats and rising cyber attacks, the art of securing the enterprise has seldom been so complex or challenging. With distance no longer a viable defence, Kiwi businesses are fighting to stay ahead of the security curve. In total, 28 per cent of local businesses faced a cyber attack last year, with the number in New Zealand set to rise in 2017. Yet amidst the sensationalism, media headlines and ongoing high profile breaches, confusion floods the channel, as partners seek strategic methods to combat rising sophistication from attackers. In sizing up the security spectrum, this Reseller News roundtable - in association with F5 Networks, Kaspersky Lab, Tech Data, Sophos and SonicWall - assessed where the channel sweet spot is within the New Zealand channel. Photos by Maria Stefina.

Sizing up the NZ security spectrum - Where's the channel sweet spot?
Show Comments