Menu
Origin IT: Walking towards $50m annual revenue

Origin IT: Walking towards $50m annual revenue

“As our customers expand, we grow with them."

Kiwi tech firm Origin expects their revenue to grow by over 200 per cent in the coming five years as their clients expand offshore and demand for local IT support services grows.

Established in a West Auckland garage fourteen years ago, the outsourced IT solutions provider currently records annual revenue of $14 million.

But according to CEO Michael Russell, that’s projected to reach $50 million by 2018.

Working closely with Microsoft New Zealand, current clients of Origin, which employs 90 staff, include Les Mills International, JUCY, The Better Drinks Co (Charlies) and Milford Asset Management.

According to Russell, who founded the company, Origin's success is largely down to New Zealand firms increasingly recognising quality local IT support services over offshore call centre support when considering their expansion overseas.

“We have found that being based in New Zealand is a significant advantage for us," he says.

"We can visit our customers quickly if there are issues that can’t be dealt with easily over the phone or online, and we understand the way that local businesses operate."

Russell believes outsourcing IT support to the lowest cost provider overseas is not a viable model for New Zealand companies who are trying to develop new markets and satellite operations globally.

“As our customers expand, we grow with them,” he explains. “We provide virtual systems support for our clients throughout the world in dozens of countries, thanks to our close business partnerships based here in New Zealand.

“It’s no longer a case of the cheapest option being the best for many small and medium sized businesses either.

"They want easy and effortless relationships that deliver on time and on budget, and the highest quality of support services is necessary to ensure they can differentiate themselves from their competition.”

Growing steadily since its creation in 2000, Russell says much of their expansion over the coming five years will be based on continued investments in systems, processes and people with a goal of “perfecting the ultimate customer experience."

“To date, our service has been built on providing IT support to our customers, but we are now beginning to offer a systems and software architecture consultancy," he adds.

Russell says at this stage there are no plans to float Origin, yet refuses to rule out the possibility.

"At this stage we will continue to fund our own growth and further establish as a frontrunner in IT services," he says, adding that Origin expects to also take on up to 100 new staff over the next five years.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags MicrosoftOrigin IT

Brand Post

What to expect from your IT Distributor

Whether you’re just starting out or you’ve been around since before the dot com rollercoaster, choosing the right distribution partner can be a pivotal factor in your success. This definitive guide outlines the traits that every IT partner needs to look for in their IT Distributor.

Featured

Slideshows

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Meet the winners of the 2020 Reseller News Innovation Awards

Meet the winners of the 2020 Reseller News Innovation Awards

Reseller News honoured the standout players of the New Zealand channel in front of more than 500 technology leaders in Auckland on 21 October, recognising the achievements of top partners, start-ups, vendors, distributors and individuals.

Meet the winners of the 2020 Reseller News Innovation Awards
Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Show Comments