Menu
Opportunities for growth as MSP market receives clean bill of health

Opportunities for growth as MSP market receives clean bill of health

“The MSP market is constantly changing as clients’ needs evolve, and successful MSPs need to continuously evolve their businesses to survive and thrive."

Higher-growth Managed Service Providers (MSPs) are pricing higher, going after larger deals and implementing value-based pricing with their customers.

Kaseya’s Managed Service Provider (MSP) Global Pricing Survey reports that they are also offering several emerging and advanced services that their lower growth counterparts are not offering as frequently.

The survey also pinpointed opportunities for MSPs to offer new services in 2015 that would meet evolving customer demands, and enable those MSPs to differentiate themselves from other providers.

“The MSP market is constantly changing as clients’ needs evolve, and successful MSPs need to continuously evolve their businesses to survive and thrive,” says Loren Jarrett, chief marketing officer, Kaseya.

“This year’s survey shows us distinct patterns in the practices of higher growth MSPs, and it contains a wealth of data that service providers can use to benchmark their businesses and help with critical pricing and service decisions.”

According to Kaseya’s 2014 survey, for every category of managed service included in the previous 2013 survey, the percentage of 2014 respondents offering those services increased significantly.

Offerings of Network and Connectivity Support, Monitoring Client IT Service Levels, and Cloud Monitoring services showed the most dramatic increases while less than 10 percent of respondents offer full Mobile Device Management (MDM) and Bring Your Own Device Management (BYOD) services, although over 20 percent expect to offer mobile device management within the next six months.

Over 90 percent of respondents also expect to either increase or keep their managed services pricing flat in 2015.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags kaseya

Brand Post

Featured

Slideshows

Tech industry comes out in force as Lancom turns 30

Tech industry comes out in force as Lancom turns 30

A host of leading vendors and customers came together to celebrate the birthday of Lancom Technology in New Zealand, as the technology provider turned 30.

Tech industry comes out in force as Lancom turns 30
The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Show Comments