Menu
Opportunities for growth as MSP market receives clean bill of health

Opportunities for growth as MSP market receives clean bill of health

“The MSP market is constantly changing as clients’ needs evolve, and successful MSPs need to continuously evolve their businesses to survive and thrive."

Higher-growth Managed Service Providers (MSPs) are pricing higher, going after larger deals and implementing value-based pricing with their customers.

Kaseya’s Managed Service Provider (MSP) Global Pricing Survey reports that they are also offering several emerging and advanced services that their lower growth counterparts are not offering as frequently.

The survey also pinpointed opportunities for MSPs to offer new services in 2015 that would meet evolving customer demands, and enable those MSPs to differentiate themselves from other providers.

“The MSP market is constantly changing as clients’ needs evolve, and successful MSPs need to continuously evolve their businesses to survive and thrive,” says Loren Jarrett, chief marketing officer, Kaseya.

“This year’s survey shows us distinct patterns in the practices of higher growth MSPs, and it contains a wealth of data that service providers can use to benchmark their businesses and help with critical pricing and service decisions.”

According to Kaseya’s 2014 survey, for every category of managed service included in the previous 2013 survey, the percentage of 2014 respondents offering those services increased significantly.

Offerings of Network and Connectivity Support, Monitoring Client IT Service Levels, and Cloud Monitoring services showed the most dramatic increases while less than 10 percent of respondents offer full Mobile Device Management (MDM) and Bring Your Own Device Management (BYOD) services, although over 20 percent expect to offer mobile device management within the next six months.

Over 90 percent of respondents also expect to either increase or keep their managed services pricing flat in 2015.


Follow Us

Join the newsletter!

Or
Error: Please check your email address.

Tags kaseya

Featured

Slideshows

Looking back at the top 15 M&A deals in NZ during 2017

Looking back at the top 15 M&A deals in NZ during 2017

In 2017, merger and acquisitions fever reached new heights in New Zealand, with a host of big name deals dominating the headlines. Reseller News recaps the most important transactions of the Kiwi channel during the past 12 months.

Looking back at the top 15 M&A deals in NZ during 2017
Kiwi channel closes 2017 with After Hours

Kiwi channel closes 2017 with After Hours

The channel in New Zealand came together to celebrate the close of 2017, as the final After Hours played out in front of a bumper Auckland crowd.

Kiwi channel closes 2017 with After Hours
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP honoured leading partners across the channel at the Partner Awards 2017 in New Zealand, recognising excellence across the entire print and personal systems portfolio.

Meet the top performing HP partners in NZ
Show Comments