Menu
Internet of Things is not just about consumers: AVG

Internet of Things is not just about consumers: AVG

Security vendor foresees the channel having to expand its support capabilities are more devices connect.

Internet of Things (IoT) tends to be viewed from the consumer perspective, according to AVG.

Security advisor, Michael McKinnon, said there is an “overarching understanding” of the topic from the consumer side that is gradually taking over the definition.

“When people have conversations about IoT, they start talking about wearable devices and other technologies, which don’t have a huge relevance in a business setting,” he said.

McKinnon said the discussions by established MSPs, who have been involved in the space for some time, are different

“They have reached a level of maturity at their business where they are starting to do a lot for their customers in managing devices,” he said.

“What they are telling us is the expectation of what they are expected to manage for customers is starting to grow.”

The responsibility of connectivity

McKinnon sees IoT encompass devices that were traditionally not connected to a network, such as CCTV, environmental control systems, and even elevators.

“IT services provider was never expected to manage these, let alone know what they were doing,” he said.

Read more: Bitdefender unleashes 'The Box'

If an elevator broke down a customer would call the elevator company, though now McKinnon is seeing situations where the IT services provider is expected to monitor the elevator.

“When it stops works, it is perhaps the IT company who is calling the elevator company to get it serviced,” he said.

McKinnon said this situation will lead businesses to understand the cost effectiveness of having these functions monitored by a trusted partner or reseller.

At the same time, McKinnon said the channel may end up being “lumbered with more responsibilities to look after” for their customers.

Patrick Budmar covers consumer and enterprise technology breaking news for IDG Communications. Follow Patrick on Twitter at @patrick_budmar.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags AVGIoTwearable devicesWearable TechInternet of Things (IoT)

Events

Why experience is the new battleground for partners

Join us for an exclusive webinar, in association with Hewlett Packard Enterprise and Technology Services Industry Association (TSIA) and learn about the latest industry insights and how technology services continue to evolve to deliver differentiated value, and how partners can be successful in 2021 and beyond.

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments