Menu
Office 365's spam filter gets smarter at sorting bulk mailings

Office 365's spam filter gets smarter at sorting bulk mailings

The Exchange Online Protection email security engine rates these promotional messages on a scale of 1 to 9

In time for the holiday shopping season, Microsoft has refined how Office 365 handles bulk promotional emails from vendors like Amazon, eBay and Macy's.

Those messages, which contain special offers, newsletters and other sales incentives, fall into a gray area between legitimate email and obvious spam. Depending on a variety of factors, recipients sometimes find them useful and other times annoying.

Now, Microsoft has added what it describes as a "simple, intuitive control" to the Exchange Online Protection (EOP) security engine in Exchange Online so that Office 365 admins can fine-tune the treatment of these messages for their domain.

EOP rates bulk messages on a scale of 1 to 9. The lower the rating, the less likely the message will be considered a nuisance by recipients. Criteria used to rate messages include whether recipients signed up for the mailings, whether the sender offers unsubscribe options and how many complaints the emails have generated.

Office 365 sets its default threshold at 7, meaning EOP will deliver bulk messages rated 6 and lower, and throw those rated 7 and above into the spam basket. However, admins can adjust the threshold to a different number.

"Bulk email can be a real nuisance for users. We hope that this feature will help you better manage the amount of bulk email your organization receives and look forward to continually improving our anti-spam service to meet your needs," wrote Microsoft officials Shobhit Sahay and Chris Nguyen in a blog post Monday.

Microsoft is starting to roll out the improved email management capability now. Admins that want it activated right away on their domains can place a request with Microsoft via their account team.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Microsoftsoftwareapplicationse-mail

Featured

Slideshows

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Reseller News has honoured the leading female front runners of the New Zealand ICT industry at the 2019 Women in ICT Awards (WIICTA) in Auckland. The awards recognised standout individuals across six categories, spanning Entrepreneur, Rising Star, Shining Star, Community, Technical and Achievement. Photos by Gino Demeer.

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA
Reseller News kicks off awards season in 2019 with Judges' Lunch

Reseller News kicks off awards season in 2019 with Judges' Lunch

The 2019 Reseller News Innovation Awards has kicked off with the Judges Lunch in Auckland with 70 judges in the voting panel. The awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors. Photos by Christine Wong.

Reseller News kicks off awards season in 2019 with Judges' Lunch
Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Show Comments