Menu
How to build innovation in Kiwi organisations

How to build innovation in Kiwi organisations

Innovation is the key to service enhancement and competitive advantage.

Innovation is the key to service enhancement and competitive advantage.

If an organisation doesn’t have the internal capacity to innovate or doubts its alibility to deliver, it may be time to consider looking outside the organisation.

“The pace of change is accelerating through the development of new business models, continuously driven by product and process innovation, pushing the limits of every organisation’s existing competencies and capabilities," says Rick Bell, Innovation Architect in Solutions Management & Consulting, UXC Connect.

“New and emerging technologies promise enhanced productivity, more effective collaboration and newfound ways to enhance customer engagement through social media, web self-service and mobile apps."

When considering when to exploit trends such as cloud-based services, consumerisation of IT, mobile or operational intelligence, Bell believes that while it might seem easier to focus on current issues, existing products and related activities, that view can be short-sighted.

"Increasingly, competitors are able to replicate offerings and business models, which means there needs to be a constant plan to stay ahead of the game," he explains.

Four ways to make innovation happen:

1. Continue to defend and extend core business offerings to capture new avenues for growth and efficiency.

2. At the same time, look at new technologies and evaluate their potential to create new options for future growth in existing products and services or completely new markets.

3. Don’t be held back by lack of internal resources and skills to innovate. Look for expert partners with scores on the board for making these new technologies work.

4. Consider handing day-to-day non-core operations to partners better equipped with the resources, tools and expertise to automate their delivery so that the organisation can allocate resources focused on creating new initiatives that will create true business innovation.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags UXC Connect

Featured

Slideshows

Malwarebytes shoots the breeze with channel, prospects

Malwarebytes shoots the breeze with channel, prospects

A Kumeu, Auckland, winery was the venue for a Malwarebytes event for partner and prospect MSPs - with some straight shooting on the side. The half-day getaway, which featured an archery competition, lunch and wine-tasting aimed at bringing Malwarebytes' local New Zealand and top and prospective MSP partners together to celebrate recent local successes, and discuss the current state of malware in New Zealand. This was also a unique opportunity for local MSPs to learn about how they can get the most out of Malwarebytes' MSP program and offering, as more Kiwi businesses are targeted by malware.

Malwarebytes shoots the breeze with channel, prospects
EDGE 2019: Channel forges new partnerships during evening networking

EDGE 2019: Channel forges new partnerships during evening networking

Partners, vendors and distributors reconnected during a number of social gatherings during EDGE 2019. The first evening saw the channel congregate for a welcome party at the Hamilton Island yacht club, while the main poolside proved to be the perfect stop for a barbecue on the final night.

EDGE 2019: Channel forges new partnerships during evening networking
Show Comments