Menu
How to build innovation in Kiwi organisations

How to build innovation in Kiwi organisations

Innovation is the key to service enhancement and competitive advantage.

Innovation is the key to service enhancement and competitive advantage.

If an organisation doesn’t have the internal capacity to innovate or doubts its alibility to deliver, it may be time to consider looking outside the organisation.

“The pace of change is accelerating through the development of new business models, continuously driven by product and process innovation, pushing the limits of every organisation’s existing competencies and capabilities," says Rick Bell, Innovation Architect in Solutions Management & Consulting, UXC Connect.

“New and emerging technologies promise enhanced productivity, more effective collaboration and newfound ways to enhance customer engagement through social media, web self-service and mobile apps."

When considering when to exploit trends such as cloud-based services, consumerisation of IT, mobile or operational intelligence, Bell believes that while it might seem easier to focus on current issues, existing products and related activities, that view can be short-sighted.

"Increasingly, competitors are able to replicate offerings and business models, which means there needs to be a constant plan to stay ahead of the game," he explains.

Four ways to make innovation happen:

1. Continue to defend and extend core business offerings to capture new avenues for growth and efficiency.

2. At the same time, look at new technologies and evaluate their potential to create new options for future growth in existing products and services or completely new markets.

3. Don’t be held back by lack of internal resources and skills to innovate. Look for expert partners with scores on the board for making these new technologies work.

4. Consider handing day-to-day non-core operations to partners better equipped with the resources, tools and expertise to automate their delivery so that the organisation can allocate resources focused on creating new initiatives that will create true business innovation.

Subscribe here for up-to-date channel news

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags UXC Connect

Featured

Slideshows

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

Revealed at a glitzy bash in Sydney at the Ivy Penthouse, the first StorageCraft Partner Awards locally saw the vendor honour its top-performing partners with ASI Solutions, SMBiT Pro, Webroot, ACA Pacific and Soft Solutions New Zealand taking home the top awards. Photos by Maria Stefina.

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards
Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

​Synnex and Lenovo hosted 18 resellers for an action-packed weekend adventure in RotoVegas, taking in white water rafting on the Kaituna River, as well as quad biking and dinner at Stratosfare​, overlooking Lake Rotorua at the top of Mount Ngongotaha​. Photos by Synnex.

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip
Show Comments