3. IT Departments need to get out of craftwork and become lean manufacturers
“High-performing IT organisations are realising they are not craftsmen building unique IT artefacts. They are manufacturers, using the lessons learnt from the manufacturing industry and their lean methodologies.
“If businesses are to remain competitive, agile and responsive, the CIO and his/her team need to manage the pipeline of work like a car manufacturer, through automation, standardisation, continuous improvement and with clear visibility of the organisation’s capacity for new work.
“The Infrastructure Operations division has made good strides over the last five years by providing levels of standardisation and automation at an infrastructure level.
“However, greater value can be gained through the automation, testing, deployment and rollback of application development, deployment and lifecycle processes. Today, the “app is king” because it drives revenue, reduces costs and meets compliance requirements.
“DevOps combined with an Agile development methodology introduces lean characteristics. DevOps is becoming the default “modus operandi” of high performing IT organisations.
“These teams drive higher market capitalisation and revenue growth because they can release new application changes 30 times more frequently.”
4. Elastic systems integration is a must
“Elastic systems integration gives businesses flexibility in the way they use applications across different clouds.
"The elasticity means that apps can be used together and separately without having to make changes to the overall IT architecture.
“Elastic systems integration loosely couples apps so they are not rigidly defined by cloud location and app compatibility.
"It gives companies the flexibility to use the lowest-cost providers. This can save businesses time and money and increase their responsiveness to market needs and conditions.
“This ‘any app on any cloud’ integration is likely to become more prevalent as companies realise cost savings and increased efficiency."
5. SMEs venture into cross-business integration
“Larger organisations have taken advantage of cross-business integration for some time, creating apps to drive processes and automate where possible.
“Until now the cost and complexity of doing so has been a barrier for small and medium-sized enterprises (SMEs) looking to achieve the same kind of automation and productivity improvements.
"The app economy has driven this trend among SMEs, who can now easily collaborate with other businesses.
“This style of working was pioneered by enterprise organisations with many divisions and departments to help them work more closely together.
“It has now trickled down to SMEs, with larger SMEs like law firms being the first to adopt it. In time, cross-business integration will become a standard way of working for companies of all sizes.”
6. Cloud management platforms (CMP) will be vital to cope with today’s complex IT environments
“As more organisations implement cloud-based strategies, effectively managing cloud platforms will become vital.
"With many organisations adopting a mix of public, private and hybrid clouds, the IT environment becomes more complex. Organisations may struggle to effectively manage their cloud deployments.
“Cloud management platforms (CMP) provide a simplified architecture and allow the company’s systems to co-exist and interact.
"CMPs create an additional layer on top of existing cloud systems to provide an integrated view and set of tools to control and manage an IT environment.
“For a CMP to work consistently and coherently within a business, companies should integrate all business strategies and policies into this platform.
"CMPs require a strong strategy and vision to contribute successfully to the IT environment.”