Menu
Snapchat to ask users to stop using unauthorized apps

Snapchat to ask users to stop using unauthorized apps

Some developers build services that trick users of Snapchat and compromise their accounts, the company said

Snapchat has decided to ask users to stop using unauthorized apps, after the compromise of an app that offered to save snaps led to questions about the security of the photo and video messaging application itself.

The company, whose claim to fame is that it deletes content from its own servers and the Snapchat app on mobile devices after it is viewed by recipients, has also warned previously that any application that isn't from the company but claims to offer Snapchat services violates its terms of use and cannot be trusted.

Starting from Tuesday, Snapchat will notify its users when it's detected that they may be using third-party apps, according to a blog post. It will ask those users to change their password and stop using unauthorized apps.

"We've enjoyed some of the ways that developers have tried to make Snapchat better," the company said in the blog post. "Unfortunately, some developers build services that trick Snapchatters and compromise their accounts."

Last month, Snapsaved.com, the developer of an application that let users save snaps sent on Snapchat, said it had been hacked, after reports that images were leaked. "SnapChat has not been hacked, and these images do not originate from their database," it said in a Facebook post. The breach affected 500MB of images, and no personal information, according to Snapsaved.

Snapchat used the incident to warn about third-party applications and the threats these can pose to the Snapchat community. Referring to a cottage-industry of application developers, who had accessed the private Snapchat API (application programming interface) to build applications, Snapchat pointed out that the applications often ask for Snapchat login credentials, and use them to send or receive snaps and access account information.

"When you give your login credentials to a third-party application, you're allowing a developer, and possibly a criminal, to access your account information and send information on your behalf," Snapchat said in October. The company said it had prohibited access to its private API, and would take some time before it would review its decision "to get it right." Until then, any application "that isn't ours but claims to offer Snapchat services violates our Terms of Use and can't be trusted," it said.

Snapchat settled with the U.S. Federal Trade Commission in May over charges that it deceived customers by promising that messages sent through the service would disappear after a sender-designated period expired.

Several methods exist by which a recipient can use tools outside of the application to save both photo and video messages to access and view the photos or videos indefinitely, FTC said in its complaint. Recipients can, for example, log into the Snapchat application using a third-party app that uses the Snapchat API, and download and save snaps and videos as the timer and delete functionality only works when it is activated within Snapchat, it said.

Snapchat has revised its privacy policy and other public statements to emphasize that while it deletes all viewed snaps from its servers, recipients can still save them.

John Ribeiro covers outsourcing and general technology breaking news from India for The IDG News Service. Follow John on Twitter at @Johnribeiro. John's e-mail address is john_ribeiro@idg.com


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags internetInternet-based applications and servicesSnapChat

Featured

Slideshows

The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments