Menu
Some Bank of America customers double-charged with Apple Pay

Some Bank of America customers double-charged with Apple Pay

The bank said the minor glitch should be resolved by the end of Wednesday

Some Bank of America customers have been double-charged for purchases made with Apple Pay, the payment system Apple launched on Monday.

Roughly 1,000 transactions made with Apple Pay were logged twice in customer accounts, said Tara Burke, a spokeswoman with Bank of America, which is one of the largest U.S. banks and was an Apple Pay launch partner.

"We apologize for the inconvenience and are correcting the problem," said Burke.

The duplicate transactions should be removed by the end of Wednesday.

Apple Pay utilizes a secure chip inside Apple's new iPhone 6 that enables the phone to emulate an NFC (near field communications) payment card. When the Apple Pay app is loaded with a customer's credit or debit card, payments can be made at NFC terminals by bringing the phone close to the terminal.

The system is being positioned as easier and more secure than current payment cards because the card number is not passed to the retailer's terminal. Instead, a substitute number called a token is offered to the merchant, which sends it on to the card issuer for approval.

The token can only be used once, so if it's stolen it should prove useless to cyberattackers. It's tied to the actual card number deeper in the financial services network, further away from the retailer terminals that have been the target of so much hacking recently.

Apple Pay is compatible with existing NFC payment terminals, which can be found in around 200,000 shops and taxis across the U.S.

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags smartphonesAppleiPhonefinanceconsumer electronicsindustry verticalsBank of America

Featured

Slideshows

Ingram Micro maintains Showcase 2018 momentum in Wellington

Ingram Micro maintains Showcase 2018 momentum in Wellington

Ingram Micro maintained Showcase 2018 momentum in Wellington, hosting more than 40 vendors at TSB Arena. Under the banner of Leading the Way, the event demonstrated what’s new, what’s next and how it can be used to improve business and everyday life.

Ingram Micro maintains Showcase 2018 momentum in Wellington
Ingram Micro launches Showcase 2018 in Christchurch

Ingram Micro launches Showcase 2018 in Christchurch

Ingram Micro kickstarted Showcase 2018 in Christchurch, hosting more than 40 vendors at Horncastle Arena. Under the banner of Leading the Way, the event demonstrated what’s new, what’s next and how it can be used to improve business and everyday life.

Ingram Micro launches Showcase 2018 in Christchurch
Data breach notification laws in NZ: How can partners prepare?

Data breach notification laws in NZ: How can partners prepare?

This exclusive Reseller News Roundtable outlined the responsibilities facing security partners today, assessing risk while evaluating the role of the vendor in providing added layers of protection.

Data breach notification laws in NZ: How can partners prepare?
Show Comments