Menu
AT&T fired employee who improperly accessed customer accounts

AT&T fired employee who improperly accessed customer accounts

The compromised data included Social Security and driver's license numbers, AT&T said

AT&T fired an employee who improperly accessed about 1,600 customer accounts and could have viewed customers' Social Security and driver's license numbers.

The breach came to light after a form letter that AT&T sent to affected customers was submitted to Vermont's attorney general's office, which published it on its website.

Mark Siegel, executive director of media relations for AT&T Mobility, said in a statement that one of the company's employees "did not follow our strict privacy rules and inappropriately obtained some customer information."

"This individual no longer works at AT&T, and we are directly contacting the limited number of affected customers," Siegel said.

The letter said the employee, who accessed the data in August, would have also been able to see Customer Proprietary Network Information (CPNI), which is subscription information related to AT&T services.

Because CPNI data was involved, AT&T also notified federal law enforcement authorities, which is required by Federal Communications Commission regulations, the letter said.

The company recommended that users change the passcode on their accounts, and if they don't have a passcode, to create one.

It also offered one year of free credit monitoring, administered by the company CSID, but users must enroll in the program on CSID's website.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags at&t

Featured

Slideshows

Tech industry comes out in force as Lancom turns 30

Tech industry comes out in force as Lancom turns 30

A host of leading vendors and customers came together to celebrate the birthday of Lancom Technology in New Zealand, as the technology provider turned 30.

Tech industry comes out in force as Lancom turns 30
The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Show Comments