Menu
Salesforce.com CRM upgrade puts heavy emphasis on mobile

Salesforce.com CRM upgrade puts heavy emphasis on mobile

Scores of new enhancements in the upcoming Winter '15 release flesh out the Salesforce1 mobile app

Salesforce.com's development teams are continuing their steady pace of improvements to the Salesforce1 mobile application, which first debuted at last year's Dreamforce conference.

More than 50 features being rolled out as part of the upcoming Winter '15 release of Salesforce.com's CRM (customer relationship management) suite target the mobile app, according to a set of release notes recently posted on its website.

On the whole, the updates focus on improving the app's usability while also giving users the ability to do more things.

One of the more significant updates is a new "action bar" that replaces the previous "action tray." The bar uses a different layout scheme that provides access to more actions -- such as "post," "edit" and "new contact"-- are available in one place by touching a button. This feature will be available initially in the browser version of Salesforce1, and added to the downloadable version later, according to the release notes.

Other new features include the ability for to attach files to comment streams, and an improved search experience.

For the latter, Salesforce has made the global search bar accessible from the application header, rather than users "having to switch away from their work to the navigation menu," the notes state. It will also be possible to narrow the scope of a search to records related to a single object in the system.

A slew of additional mobility improvements center on information sharing, visuals, task management and other areas.

The Winter '15 release has updates in store for core sales functionality as well, as the second version of Salesforce.com's territory management capabilities will be generally available.

Territory Management 2.0 gives managers the ability to safely conceptualize new sales territories by cloning an existing territory model, which can then be tweaked.

Salesforce.com will also roll out a panoply of improvements to its Data.com contact information service, Force.com development platform, Work.com performance management application, Chatter collaboration tool and customer service software. These are detailed at length in the Winter '15 release notes, which run nearly 300 pages.

Customers can get access to Winter '15 as soon as Sept. 5, when a sandbox preview period begins, with a general launch to come some weeks later.

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com


Follow Us

Join the newsletter!

Or
Error: Please check your email address.

Tags cloud computinginternetSalesforce.comsoftwareapplicationsCustomer Relationship ManagementInternet-based applications and services

Featured

Slideshows

Bumper channel crowd kicks off first After Hours of 2018

Bumper channel crowd kicks off first After Hours of 2018

After Hours made a welcome return to the channel social calendar with a bumper crowd of partners, distributors and vendors descending on The Jefferson in Auckland to kick-start 2018. Photos by Gino Demeer.

Bumper channel crowd kicks off first After Hours of 2018
Looking back at the top 15 M&A deals in NZ during 2017

Looking back at the top 15 M&A deals in NZ during 2017

In 2017, merger and acquisitions fever reached new heights in New Zealand, with a host of big name deals dominating the headlines. Reseller News recaps the most important transactions of the Kiwi channel during the past 12 months.

Looking back at the top 15 M&A deals in NZ during 2017
Kiwi channel closes 2017 with After Hours

Kiwi channel closes 2017 with After Hours

The channel in New Zealand came together to celebrate the close of 2017, as the final After Hours played out in front of a bumper Auckland crowd.

Kiwi channel closes 2017 with After Hours
Show Comments