Menu
MongoDB adds support option for community edition of its NoSQL database

MongoDB adds support option for community edition of its NoSQL database

The service provides as low as a two-hour response time, but leaves out the bells and whistles from MongoDB Enterprise

IT shops that want professional support for MongoDB without paying for the enterprise edition of the company's increasingly popular NoSQL database now have an option from MongoDB itself.

The company is offering support plans for running MongoDB's community edition in production scenarios, according to a blog post Monday.

"Over the past few years, we've heard from many users that they love our Community Edition, and wish there was a simple way to buy support for it," the post states. "Now there is."

MongoDB has decoupled the production support component from the enterprise edition and will provide it as a stand-alone service, according to the blog: "This means that Community Edition users now have access to our world-class team of support engineers."

The service includes around-the-clock access to support; as little as a two-hour response time, depending on the severity of the problem; and "proactive and consultative advice" from MongoDB engineers, according to the company's website.

The service is priced at US$250 per production server per month, while support for testing and quality assurance environments costs $125 per server per month.

However, it won't include features found in MongoDB's enterprise version, which include advanced security, on-demand training and easier integration with widely used system management tools, according to the company's site.

MongoDB Enterprise comes in two tiers, with Core costing $6,500 per server per year and Advanced priced at $10,000 per server per year. Additional licenses are required for servers containing more than 512GB of RAM.

MongoDB is currently the fifth-most-widely used database system in the world after Oracle, MySQL, SQL Server and PostgreSQL, according to a ranking system maintained on DB-Engines.com.

The company has made headlines in recent months by scoring sizable funding rounds and attracting key talent, including veteran Oracle database engineer Roger Bamford.

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is Chris_Kanaracus@idg.com


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags open sourcedatabasesIT managementsoftwareapplicationsbest practicesit strategyMongoDB

Featured

Slideshows

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Meet the winners of the 2020 Reseller News Innovation Awards

Meet the winners of the 2020 Reseller News Innovation Awards

Reseller News honoured the standout players of the New Zealand channel in front of more than 500 technology leaders in Auckland on 21 October, recognising the achievements of top partners, start-ups, vendors, distributors and individuals.

Meet the winners of the 2020 Reseller News Innovation Awards
Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Show Comments