Menu
Gen-i diminishes its Australian presence with Telstra contract and job cuts

Gen-i diminishes its Australian presence with Telstra contract and job cuts

Telecom NZ subsidiary hopes to move most customers to Australian telco

Telecom NZ’s ICT services division, Gen-i, is significantly reducing its Australian presence through a services migration agreement with Telstra.

The deal gives an undisclosed number of Gen-i’s customers in Australia the option to migrate to Telstra, at which point the telecommunications provider will sell those approved customers its products and services.

But while the move is optional, Gen-i intends to offload as many as possible to the telco.

As a consequential component of the contract, Gen-i will be reducing its staff count in Australia. It expects to maintain a minor local presence, but has confirmed it “anticipates a significantly reduced” workforce in the market; the number of job cuts has not been revealed.

Gen-i made 120 staff redundant in Australia in March 2013 as part of a strategic review which saw its headcount drop from 180 to 60 in the market. It has since maintained this number of employees.

The Telstra agreement and upcoming sackings are part of Gen-i’s review of its Australian operations.

It preludes the rebranding of its parent, Telecom, to Spark, a transformation which was announced in February and is set to take effect in August. Once implemented, Gen-i will operate as Spark Digital Solutions.

“Our move to Spark in August reflects our singular focus on enabling New Zealand businesses to succeed in the digital world, both here in NZ and wherever else they may operate,” Gen-i chief executive officer (CEO), Tim Miles, said.

“This new agreement with Telstra will enable us to support our customers’ current and future requirements on both sides of the Tasman with the speed, agility and flexibility needed in today’s business environment.”

Read more: Ingram Micro launches new branding

Moving forward, Gen-i Australia said it will act as a dealer which promotes approved Telstra products and services to customers which require local support.

Know more? Email nermin_bajric@idg.com.au.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags TelstraTelcoservicescustomersTelecommunicationspartnershipgen-ijob cutsredundanciesTelecom NZsacking

Featured

Slideshows

EDGE 2018: Kiwis kick back with Super Rugby before NZ session

EDGE 2018: Kiwis kick back with Super Rugby before NZ session

New Zealanders kick-started EDGE 2018 with a bout of Super Rugby before a dedicated New Zealand session, in front of more than 50 partners, vendors and distributors on Hamilton Island.​

EDGE 2018: Kiwis kick back with Super Rugby before NZ session
EDGE 2018: Kiwis assess key customer priorities through NZ research

EDGE 2018: Kiwis assess key customer priorities through NZ research

EDGE 2018 kicked off with a dedicated New Zealand track, highlighting the key customer priorities across the local market, in association with Dell EMC. Delivered through EDGE Research - leveraging Kiwi data through Tech Research Asia - more than 50 partners, vendors and distributors combined during an interactive session to assess the changing spending patterns of the end-user and the subsequent impact to the channel.

EDGE 2018: Kiwis assess key customer priorities through NZ research
Show Comments