Menu
P.F. Chang's turns to manual card processing after confirming breach

P.F. Chang's turns to manual card processing after confirming breach

The restaurant chain is the latest victim of a breach

P.F. Chang's China Bistro confirmed on Thursday credit and debit card data was stolen from its restaurants, saying it is switching in the meantime to a manual imprinting system to process cards safety.

The restaurant chain said in a statement it was alerted on Tuesday by the U.S. Secret Service, which is investigating the cause along with a team of third-party forensic experts.

P.F. Chang's said it did not know what cards were affected but that it is working with credit card companies to identify those at risk. It advised customers to monitor their statements for fraudulent activity.

Card details believed to have come from P.F. Chang's have appeared on so-called "carding" forums, which are password-protected websites where cybercriminals sell data. The details are being offered for as little as US$18 up to $139 per set, according to Hold Security, a company that specializes in tracking where stolen data is sold.

In the meantime, manual payment card imprinting devices have been provided to its restaurants so it can continue to safely process card transactions, P.F. Chang's said. Manual card processing, largely a thing of the past, involves making a copy of the card on carbon paper.

P.F. Chang's is the latest retailer to be stung by cybercriminals, who have had startling success capturing payment card details from point-of-sale terminals, the computerized cash registers that process card payments.

Target, Neiman Marcus, Sally Beauty and Michaels have disclosed data breaches over the last eight months, drawing close scrutiny from regulators and U.S. lawmakers regarding the safety of consumer data.

P.F. Chang's has 204 Bistros in 39 states and 170 Pei Wei Asian Diner restaurants, a casual brand, in 23 states.

Send news tips and comments to jeremy_kirk@idg.com. Follow me on Twitter: @jeremy_kirk


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags fraudP.F. Chang's China Bistro

Events

Featured

Slideshows

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners

This year’s Reseller News 30 Under 30 Tech Awards were held as an integral part of the first entirely virtual Emerging Leaders​ forum, an annual event dedicated to identifying, educating and showcasing the New Zealand technology market’s rising stars. The 30 Under 30 Tech Awards 2020 recognised the outstanding achievements and business excellence of 30 talented individuals​, across both young leaders and those just starting out. In this slideshow, Reseller News honours this year's winners and captures their thoughts about how their ideas of leadership have changed over time.​

Meet the Reseller News 30 Under 30 Tech Awards 2020 winners
Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security

This exclusive Reseller News Exchange event in Auckland explored the challenges facing the partner community on the cloud security frontier, as well as market trends, customer priorities and how the channel can capitalise on the opportunities available. In association with Arrow, Bitdefender, Exclusive Networks, Fortinet and Palo Alto Networks. Photos by Gino Demeer.

Reseller News Exchange Auckland: Beyond the myths — how partners can master cloud security
Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomes industry figures at 2020 Hall of Fame lunch

Reseller News welcomed 2019 inductees - Leanne Buer, Ross Jenkins and Terry Dunn - to the fourth running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing face of the IT channel ecosystem in New Zealand and what it means to be a Reseller News Hall of Fame inductee. Photos by Gino Demeer.

Reseller News welcomes industry figures at 2020 Hall of Fame lunch
Show Comments