Menu
Nokia doesn't want you to get shocked, suspends tablet sales because of faulty charger

Nokia doesn't want you to get shocked, suspends tablet sales because of faulty charger

The AC-300 charger can give users an electric shock, but no incidences have been confirmed so far

Nokia has discovered a safety issue with the AC-300 charger.

Nokia has discovered a safety issue with the AC-300 charger.

Nokia has temporarily halted sales of the Lumia 2520 in seven countries, because the tablet's AC-300 charger can give users an electric shock.

The problem is that the plastic cover of the charger's exchangeable plug can come loose and separate. If that happens, internal components can cause an electric shock if touched while the plug remains in a live socket, Nokia said on Thursday.

The issue was discovered during an internal quality control check. So far there have been no confirmed consumer incidents.

But as a result, sales of the Lumia 2520 tablet have been temporarily halted in Austria, Denmark, Finland, Germany, Russia, Switzerland and U.K. Consumers in those countries should stop using the charger as well as the Lumia 2520 travel charger accessory, according to Nokia. The travel charger has also been sold in the U.S.

Nokia's Jo Harlow, executive vice president of Smart Devices, apologized to the owners of the Lumia 2520, and said the company is working as fast as it can to minimize any inconvenience.

In total, approximately 30,000 chargers are impacted. The low number hints that the tablet hasn't been very successful. Lumia 2520 owners who want more information can visit the dedicated site Nokia has posted.

Send news tips and comments to mikael_ricknas@idg.com


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Nokiatabletshardware systemsTablet Accessories

Events

Featured

Slideshows

Channel kicks 2021 into gear as After Hours returns to Auckland

Channel kicks 2021 into gear as After Hours returns to Auckland

After Hours made a welcome return to the channel social calendar with a bumper crowd of partners, distributors and vendors descending on The Pantry at Park Hyatt in Auckland to kick-start 2021.

Channel kicks 2021 into gear as After Hours returns to Auckland
The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Show Comments