Menu
Nokia doesn't want you to get shocked, suspends tablet sales because of faulty charger

Nokia doesn't want you to get shocked, suspends tablet sales because of faulty charger

The AC-300 charger can give users an electric shock, but no incidences have been confirmed so far

Nokia has discovered a safety issue with the AC-300 charger.

Nokia has discovered a safety issue with the AC-300 charger.

Nokia has temporarily halted sales of the Lumia 2520 in seven countries, because the tablet's AC-300 charger can give users an electric shock.

The problem is that the plastic cover of the charger's exchangeable plug can come loose and separate. If that happens, internal components can cause an electric shock if touched while the plug remains in a live socket, Nokia said on Thursday.

The issue was discovered during an internal quality control check. So far there have been no confirmed consumer incidents.

But as a result, sales of the Lumia 2520 tablet have been temporarily halted in Austria, Denmark, Finland, Germany, Russia, Switzerland and U.K. Consumers in those countries should stop using the charger as well as the Lumia 2520 travel charger accessory, according to Nokia. The travel charger has also been sold in the U.S.

Nokia's Jo Harlow, executive vice president of Smart Devices, apologized to the owners of the Lumia 2520, and said the company is working as fast as it can to minimize any inconvenience.

In total, approximately 30,000 chargers are impacted. The low number hints that the tablet hasn't been very successful. Lumia 2520 owners who want more information can visit the dedicated site Nokia has posted.

Send news tips and comments to mikael_ricknas@idg.com


Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags hardware systemsNokiaTablet Accessoriestablets

Featured

Slideshows

Tight lines as Hooked on Lenovo catches up at Great Barrier Island

Tight lines as Hooked on Lenovo catches up at Great Barrier Island

​Ingram Micro’s Hooked on Lenovo incentive programme recently rewarded 28 of New Zealand's top performing resellers with a full-on fishing trip at Great Barrier Island for the third year​ in a row.

Tight lines as Hooked on Lenovo catches up at Great Barrier Island
Inside the AWS Summit in Sydney

Inside the AWS Summit in Sydney

As the dust settles on the 2017 AWS Summit in Sydney, ARN looks back an action packed two-day event, covering global keynote presentations, 80 breakout sessions on the latest technology solutions, and channel focused tracks involving local cloud stories and insights.

Inside the AWS Summit in Sydney
Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day

Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day

Ingram Micro hosted its third annual Cure Kids Charity Golf Tournament at the North Shore Golf Club in Auckland. In total, 131 resellers, vendors and Ingram Micro suppliers enjoyed a round of golf consisting of challenges on each of the 18 sponsored holes, with Team Philips taking out the top honours.

Channel tees off on the North Shore as Ingram Micro hosts annual Cure Kids Charity golf day
Show Comments