Menu
Career advice: Moving into Internet security

Career advice: Moving into Internet security

Premier 100 IT Leader Stuart Kippelman also answers questions on career growth

Stuart Kippelman, CIO at Covanta Energy Ask a Premier 100 IT LeaderStuart Kippelman Title: Vice president and CIOCompany: Covanta Energy

Kippelman is this month's Premier 100 IT Leader. If you have a question you'd like to pose to one of Computerworld's Premier 100 IT Leaders, send it to askaleader@computerworld.com.

I've been in IT support for a few years and now want to begin to focus on Internet security. What steps should I take to prepare for such a move? Being already in support, my first step would be to spend more time with security-related support. I'd suggest asking your manager if you can work to specialize on the security incidents that come in. Being involved in security-related incidents will put you in the heart of Internet security and allow you to learn very quickly. From there, you can move into many other areas of security-related IT.

I manage a help desk, but I seem to have few opportunities for growth. I'm feeling frustrated because I feel that many of my skills are going to waste. What should I do? The help desk (also called the service desk) is one of the most important areas of IT, and any good IT management knows that. You are the interface between the entire IT department and the company's user community. You make IT look good, or bad. Doing the job well requires enormous technical, coordination and communication skills. Therefore, your management should see you as a key leader in the company, and someone who is part of the long-term success of the department. With that said, you can leverage your skills in project management, program management and even software development. Talk to your manager about becoming more involved in non-support-related projects. If that doesn't work, and management doesn't see your value, then it's time to look elsewhere.

What job in IT is a good place for launching a new career, with an eye toward fast advancement? This is a very broad question. Project, program or portfolio management are great places from which to launch a successful career. They don't require deep technical skills, yet have visibility across all levels of IT and the business. These roles make or break the planning and delivery of everything IT does. Without these roles, IT can't function properly. Therefore, success will bring you rewards and advancement.

Read more about it careers in Computerworld's IT Careers Topic Center.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags IT careerssoftwareapplicationsCovanta Energy

Featured

Slideshows

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards

Hundreds of leaders from the New Zealand IT industry gathered at the Hilton in Auckland on 17 November to celebrate the finest female talent in the Kiwi channel and recognise the winners of the Reseller News Women in ICT Awards (WIICTA) 2020.

The Kiwi channel gathers for the 2020 Reseller News Women in ICT Awards
Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards

The leading female front runners of the New Zealand ICT industry joined together for the annual Reseller News Women in ICT Awards event at the Hilton in Auckland, during which hundreds of guests celebrated 13 outstanding individuals who won awards, chosen from more than 50 finalists representing over 30 organisations.

Leading female front runners honoured at the 2020 Reseller News Women in ICT Awards
Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners

More than 500 channel leaders gathered in Auckland on 21 October at the ​Reseller News Innovation Awards ​2020 to celebrate the achievements of the New Zealand technology industry's top partners, start-ups, vendors, distributors and individuals.

Channel gathers to celebrate the Reseller News Innovation Awards 2020 winners
Show Comments