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Gen-i signs Leading Edge for major client migration

Gen-i signs Leading Edge for major client migration

Transactional mobile business to move to online portal

Telecom’s managed services provider (MSP) business, Gen-i, will migrate its transactional mobile business to a new online service tool with the help of Leading Edge.

With the process to commence next month, Gen-i claims customers will experience faster transaction times, greater visibility and control, and a single point for managing a mobile fleet. Migration is scheduled for completion by the end of the year.

RELATED: Telecom to rebrand as profit falls

Sales channel management company, Leading Edge, will be part of the support and consulting team which will assist customers in mobilising their businesses, and will be joined by internal Gen-i staff.

The team will be led by Gen-i corporate clients general manager, Steve Mills.

“As an extension of our in-house centre of expertise, our nationwide mobility partner will play a key role in helping our clients leverage mobility for competitive advantage,” Mills said.

“The market has shifted from being about the provision of mobile connects and handsets,” Mills said. “By leveraging our advanced digital network, Cloud, mobile applications and ICT services, we can enable clients to do business and deliver services to their customers on whatever device they want.”

Mills said the MSP understands the move presents a significant change for clients, staff and business partners, and claims Gen-i will work with all parties as the new model is phased in.


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