Menu
Phoenix Austec content with switch to WatchGuard

Phoenix Austec content with switch to WatchGuard

VFA contract brings MSP to new relationship

Phoenix Austec joined the WatchGuard Technologies partner network a year ago, and 12 months on, its decision to switch security vendors has paid off.

Last month, the Victoria-based managed services provider (MSP) was named WatchGuard’s highest growth partner in the vendor’s Australian and New Zealand (A/NZ) Elite 2013 sales incentive competition.

The win was a result of a contract with VFA Learning which marked Phoenix’s first interaction with the vendor. According to managing director, Amelia Buchanan, the WatchGuard component of the agreement was worth “upwards of $5000.”

“Once we took on [VFA Learning], we realised we had to support the WatchGuard brand, so at the time it was more a necessity, and we really didn’t know much about WatchGuard,” Buchanan said.

“Our staff had to do some training and it was through the training that they were opened up to what WatchGuard could do, and they were impressed. From that point we rolled it out.”

Before WatchGuard, Phoenix sold security appliance from Cisco Systems, a partnership which has since been terminated.

Buchanan told ARN that Phoenix decided to stick with one vendor as the WatchGuard product provides more functionality within one appliance, and translated to greater value for the client.

Internally, she said the services WatchGuard offers the MSP are more personalised, and that the “relationship is better” thus far, although notes that “obviously the size of company is very different.”

“From my point of view, I would hope that as WatchGuard grows, the service remains the same. That will be my measuring stick. As long as I’ve got that relationship and I can get what I need for my clients, that’s the bottom line.”

Phoenix currently sells both wireless and non-wireless XTM products from the 25 to 515 models.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags productswatchguard technologieschannelPhoenix Austec

Featured

Slideshows

Reseller News kicks off awards season in 2019 with Judges' Lunch

Reseller News kicks off awards season in 2019 with Judges' Lunch

The 2019 Reseller News Innovation Awards has kicked off with the Judges Lunch in Auckland with 70 judges in the voting panel. The awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors. Photos by Christine Wong.

Reseller News kicks off awards season in 2019 with Judges' Lunch
Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

The channel came together for the inaugural Reseller News Emerging Leaders Forum in New Zealand, created to provide a program that identifies, educates and showcases the upcoming talent of the ICT industry. Hosted as a half day event, attendees heard from industry champions as keynoters and panelists talked about future opportunities and leadership paths and joined mentoring sessions with members of the ICT industry Hall of Fame. The forum concluded with 30 Under 30 Tech Awards across areas of Sales, Entrepreneur, Marketing, Management, Technical and Human Resources. Photos by Gino Demeer.

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019
Show Comments