Menu
Phoenix Austec content with switch to WatchGuard

Phoenix Austec content with switch to WatchGuard

VFA contract brings MSP to new relationship

Phoenix Austec joined the WatchGuard Technologies partner network a year ago, and 12 months on, its decision to switch security vendors has paid off.

Last month, the Victoria-based managed services provider (MSP) was named WatchGuard’s highest growth partner in the vendor’s Australian and New Zealand (A/NZ) Elite 2013 sales incentive competition.

The win was a result of a contract with VFA Learning which marked Phoenix’s first interaction with the vendor. According to managing director, Amelia Buchanan, the WatchGuard component of the agreement was worth “upwards of $5000.”

“Once we took on [VFA Learning], we realised we had to support the WatchGuard brand, so at the time it was more a necessity, and we really didn’t know much about WatchGuard,” Buchanan said.

“Our staff had to do some training and it was through the training that they were opened up to what WatchGuard could do, and they were impressed. From that point we rolled it out.”

Before WatchGuard, Phoenix sold security appliance from Cisco Systems, a partnership which has since been terminated.

Buchanan told ARN that Phoenix decided to stick with one vendor as the WatchGuard product provides more functionality within one appliance, and translated to greater value for the client.

Internally, she said the services WatchGuard offers the MSP are more personalised, and that the “relationship is better” thus far, although notes that “obviously the size of company is very different.”

“From my point of view, I would hope that as WatchGuard grows, the service remains the same. That will be my measuring stick. As long as I’ve got that relationship and I can get what I need for my clients, that’s the bottom line.”

Phoenix currently sells both wireless and non-wireless XTM products from the 25 to 515 models.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags securityproductswatchguard technologieschannelPhoenix Austec

Featured

Slideshows

Meet the leading female front runners of the Kiwi channel

Meet the leading female front runners of the Kiwi channel

Reseller News honoured the leading female front runners of the New Zealand channel at the 2018 Women in ICT Awards (WIICTA) in Auckland. The awards honoured standout individuals across seven categories, spanning Entrepreneur; Innovation; Rising Star; Shining Star; Community; Technical and Achievement.

Meet the leading female front runners of the Kiwi channel
Meet the top performing customer-centric Microsoft channel partners

Meet the top performing customer-centric Microsoft channel partners

Microsoft honoured leading partners across the channel following a year of customer innovation and market growth in New Zealand. The 2018 Microsoft Partner Awards recognised excellence within the context of the end-user, spanning a host of emerging and established providers.

Meet the top performing customer-centric Microsoft channel partners
Reseller News launches new-look Awards at 2018 Judges’ Lunch

Reseller News launches new-look Awards at 2018 Judges’ Lunch

Introducing the Reseller News Innovation Awards, launched to the channel at the 2018 Judges’ Lunch in Auckland. With more than 70 judges now part of the voting panel, the new-look awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors.

Reseller News launches new-look Awards at 2018 Judges’ Lunch
Show Comments