Menu
Sony grapples with PS4 bug that corrupts game saves

Sony grapples with PS4 bug that corrupts game saves

An application crash has sparked hundreds of complaints as Sony works on a fix

Sony is still working to fix an error in its PlayStation 4 console that corrupts game saves, it said Wednesday.

Since early December 2013, weeks after the console's launch, players have been reporting the error message "ce-34878-0" after some attempts to save files failed.

About 400 messages on the PlayStation Forum have discussed the problem, including complaints about losing tens of hours of gameplay.

Some users have also said that a forum coordinator's suggestion to install the latest PS4 system software and game patches, also recommended on a PS4 error codes support page, has not solved the issue.

Others have said it does, while some players have recommended disconnecting the PS4 from the Internet to resolve it. Meanwhile, DIY fixes by users have also been posted on YouTube.

"With regards to the error code, we are aware of the cases and we appreciate your patience while we investigate," a spokesman at Sony Computer Entertainment in Tokyo said, adding he was unable to comment further.

According to players on the forum, games affected by the error have included Battlefield 4, Call of Duty: Ghosts, FIFA 14, Assassin's Creed IV: Black Flag and Madden NFL 25.

The error code in question is a warning that a PS4 application has crashed. Players are asked to back up their saved data and initialize their console if the bug persists.

Sony released the PS4 in November in North America, Europe, Australia and other regions. It had sold over 4.2 million units of the PlayStation 3 successor as of December 28, outgunning Microsoft's Xbox One, which sold over 3 million units.

The PS4 is slated for launch in Japan on February 22.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags sonygames

Featured

Slideshows

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019

The channel came together for the inaugural Reseller News Emerging Leaders Forum in New Zealand, created to provide a program that identifies, educates and showcases the upcoming talent of the ICT industry. Hosted as a half day event, attendees heard from industry champions as keynoters and panelists talked about future opportunities and leadership paths and joined mentoring sessions with members of the ICT industry Hall of Fame. The forum concluded with 30 Under 30 Tech Awards across areas of Sales, Entrepreneur, Marketing, Management, Technical and Human Resources. Photos by Gino Demeer.

Upcoming tech talent share insights at inaugural Emerging Leaders Forum 2019
Show Comments