Menu
Most iPhone users have activation lock enabled, survey finds

Most iPhone users have activation lock enabled, survey finds

The survey, by San Francisco's district attorney, sees room for improvement in Apple's implementation

Four out of five iPhone users have enabled a feature that allows them to locate, lock and wipe their phones if they are lost or stolen, according to the results of a survey by the San Francisco district attorney's office.

The survey was conducted over the first two weeks of November as part of District Attorney George Gascón's push to get smartphone makers to address the rising problem of smartphone theft in major U.S. cities.

It was advertised by the district attorney's office through social media and attracted 347 responses. While the survey lacks a wide sample base and is skewed towards social-media users, it found 245 of 313 respondents -- 78 percent -- had Apple's Find my iPhone with an activation-lock feature enabled on their phones.

The software lets iPhone users see the location of their phone on a map, lock the phone and remotely erase personal data. A new version supplied with Apple's iOS 7 operating system includes an activation lock, which keeps the phone from being unlocked, wiped or erased by a third party without the input of a passcode.

Gascón has been pushing smartphone makers to include just such a lock in their phones. He believes that if smartphones can be rendered useless after they are stolen, their resale value disappears and so does the incentive for theft.

The district attorney commended Apple on its introduction of the feature but said more needs to be done.

"Until Activation Lock is fully opt-out, it appears many iPhone owners will not have the solution enabled," he said in a statement. "This leaves iPhone users at risk, as thieves cannot distinguish between those devices that have the feature enabled and those that do not."

Smartphone theft is a growing problem in large cities across the U.S. Users often have their phones snatched from them while in public, sometimes after being threatened with guns or knives.

Gascón and Eric Schneiderman, the state attorney general for New York, are spearheading efforts in the U.S. to get smartphone makers and cellular carriers to tackle the issue. The two have been in talks with Apple, Google, Samsung and Microsoft since earlier this year about activation locks. Apple responded with the new functions in iOS7, and Samsung has begun installing a security app on its devices that users can pay annually to activate.

Earlier this month, Schneiderman sent the five largest U.S. cellphone carriers each a letter asking why they are opposing the installation of a "kill-switch" device in their handsets as a deterrent against theft. The letter alluded to possible collusion among the carriers on the decision.

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Subscribe here for up-to-date channel news

Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags CriminalAppleconsumer electronicssecurityphysical securitysmartphonesiPhonelegal

Featured

Slideshows

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards

Revealed at a glitzy bash in Sydney at the Ivy Penthouse, the first StorageCraft Partner Awards locally saw the vendor honour its top-performing partners with ASI Solutions, SMBiT Pro, Webroot, ACA Pacific and Soft Solutions New Zealand taking home the top awards. Photos by Maria Stefina.

StorageCraft celebrates high achievers at its inaugural A/NZ Partner Awards
Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip

​Synnex and Lenovo hosted 18 resellers for an action-packed weekend adventure in RotoVegas, taking in white water rafting on the Kaituna River, as well as quad biking and dinner at Stratosfare​, overlooking Lake Rotorua at the top of Mount Ngongotaha​. Photos by Synnex.

Kiwi resellers make a splash on Synnex and Lenovo RotoVegas road trip
Show Comments