Open source solutions provider, Red Hat, has launched a training and accreditation platform to give partners any time access to guidance and technical information in servicing customers.
Titled Red Hat Online Partner Enablement Network (OPEN), it intends to place partners in control of their training by making accreditations available at all times in order to reduce the time and expenses required to complete them.
“Red Hat OPEN combines tools, content and best practices to arm our partners with the role-based expertise they need to sell and deliver Red Hat solutions,” Red Hat global partner enablement vice-president, Rachel Cassidy, said.
“The program was built in collaboration with our partners in an effort to build a truly effective program to help them be successful in building services practices to enhance their solution offerings available to their current and target customer base.”
Red Hat OPEN is aligned to three specialised tracks: Specialist Partner Accreditation (value pitch, sales qualification, competitive positioning, objection handling, and pricing); Engineer Accreditation (technical sales and qualification, competitive positioning, objection handling, pricing, how-to demo, and product knowledge); Partner Accreditation (product installation, application development, proof-of-concept delivery, and solution architecture).
The program includes role-specific, self-paced training accreditations for sales, sales engineers, and delivery engineers, alongside the Red Hat Partner Demo System (featuring pre-configured demonstrations for the company’s portfolio of open hybrid Cloud solutions and e-learning courses) and an online Red Hat Partner Technical Library which offers tagged, searchable and dynamic content.
Open source software company, Shadow-Soft’s lead middleware solutions architect, Matt Dugan, said that through OPEN, the company has been able to steer customers into alignment with the Red Hat product roadmaps and demonstrate competitive advantages.