Menu
NZ MSP solution on verge of global debut in Florida

NZ MSP solution on verge of global debut in Florida

Stella will be launched at Connectwise IT Nation, backed by 10,000 NZ users and US interest

New Zealand-developed, Cloud-based knowledge management and collaboration solution for IT managed services providers (MSPs), Stella, will make its global debut on November 13 at the Connectwise IT Nation conference in Orlando, Florida.

Stella was developed by NZ managed services provider (MSP), CodeBlue. It has since spun off to become its own company on the back of a deployment phase which has seen it being used to help support more than 10,000 CodeBlue customers in NZ alone.

According to Stella co-founder and executive director, Ken Davis, the solution has also generated strong interest in the US market, with two pilot sites signed up after one visit.

“Stella delivers four key things that MSPs really need,” Davis said. “That’s site documentation with full version control, a client-specific knowledge base engine, a customer self-service portal, and a very sophisticated and effective reporting and business intelligence (BI) solution for customers.”

Davis claims Stella’s strong and immediate uptake is a result of its simplicity, eliminating issues behind tedious documentation processes, and resulting in first call service desk resolution of more than 80 per cent.

“From customer onboarding with initial system review, quarterly update reviews, roadmaps and strategic planning based on up-to-date historical performance data. You name it, Stella enables it.”

Davis has marked Stella as ‘ready to ship’, and is supported by a full-time development team of five in addition to sales and management staff.


Follow Us

Join the New Zealand Reseller News newsletter!

Error: Please check your email address.

Tags documentationmanagementmanaged services provider (MSP)Cloudreportingcollaborationchannel

Featured

Slideshows

Kiwi channel comes together for another round of After Hours

Kiwi channel comes together for another round of After Hours

The channel came together for another round of After Hours, with a bumper crowd of distributors, vendors and partners descending on The Jefferson in Auckland. Photos by Maria Stefina.​

Kiwi channel comes together for another round of After Hours
Consegna comes to town with AWS cloud offerings launch in Auckland

Consegna comes to town with AWS cloud offerings launch in Auckland

Emerging start-up Consegna has officially launched its cloud offerings in the New Zealand market, through a kick-off event held at Seafarers Building in Auckland.​ Founded in June 2016, the Auckland-based business is backed by AWS and supported by a global team of cloud specialists, leveraging global managed services partnerships with Rackspace locally.

Consegna comes to town with AWS cloud offerings launch in Auckland
Veritas honours top performing trans-Tasman partners

Veritas honours top performing trans-Tasman partners

Veritas honoured its top performing partners across the channel in Australia and New Zealand, recognising innovation and excellence on both sides of the Tasman. Revealed under the Vivid lights in Sydney, Intalock claimed the coveted Partner of the Year 2017 (Pacific) award, with Data#3 acknowledged for 12 months of strong growth across the market. Meanwhile, Datacom took home the New Zealand honours, with Global Storage and Insentra winning service provider and consulting awards respectively. Dicker Data was recognised as the standout distributor of the year, while Hitachi Data Systems claimed the alliance partner award. Photos by Bob Seary.

Veritas honours top performing trans-Tasman partners
Show Comments