Menu
Baycorp to deploy Gen-i Voice Connect

Baycorp to deploy Gen-i Voice Connect

Solution to meet WAN, Internet and SIP requirements over single access connection

Debt management company, Baycorp, has chosen Gen-i’s Voice Connect solution as its session initiated protocol (SIP) trunking service, claiming it will help improve its core business performance.

Voice Connect is a SIP which supports voice over IP (VoIP) telephony. The deployment is expected to meet WAN, Internet, and SIP requirements over one access connection.

According to Baycorp NZ country manager, Alex Cruden, Voice Connect was selected due to the scalability of Gen-i’s WAN service across the country.

“One of the key deliverables that Voice Connect will provide us is its capacity to improve performance in our core business of debt recovery,” Cruden said.

“To succeed in this business, we need to be able to increase our number of completed calls, while having enough capacity to continue doing business even when demand is high. Without a strong core network, meeting these targets is impossible.”

In addition to Voice Connect, Baycorp will have access to Gen-i’s full service delivery platform which will provide a range of ReadyCloud products, including the Collaboration solution.

“What an end-to-end service means for Baycorp is a single point of management and accountability, which will reduce complexity for their systems,” Gen-i corporate clients general manager, Steve Mills, said. “It will also enable us to minimise risk by providing network redundancy and failover options for Baycorp.

Gen-i will be migrating Baycorp’s services over the next few months, according to a statement.


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags internetsipgen-iWANcontractBaycorp

Featured

Slideshows

The making of an MSSP: a blueprint for growth in NZ

The making of an MSSP: a blueprint for growth in NZ

Partners are actively building out security practices and services to match, yet remain challenged by a lack of guidance in the market. This exclusive Reseller News Roundtable - in association with Sophos - assessed the making of an MSSP, outlining the blueprint for growth and how partners can differentiate in New Zealand.

The making of an MSSP: a blueprint for growth in NZ
Reseller News Platinum Club celebrates leading partners in 2018

Reseller News Platinum Club celebrates leading partners in 2018

The leading players of the New Zealand channel came together to celebrate a year of achievement at the inaugural Reseller News Platinum Club lunch in Auckland. Following the Reseller News Innovation Awards, Platinum Club provides a platform to showcase the top performing partners and start-ups of the past 12 months, with more than ​​50 organisations in the spotlight.​​​

Reseller News Platinum Club celebrates leading partners in 2018
Meet the top performing HP partners in NZ

Meet the top performing HP partners in NZ

HP has honoured its leading partners in New Zealand during 2018, following 12 months of growth through the local channel. Unveiled during the fourth running of the ceremony in Auckland, the awards recognise and celebrate excellence, growth, consistency and engagement of standout Kiwi partners.

Meet the top performing HP partners in NZ
Show Comments