Menu
IBM to nix SmartCloud Enterprise, migrate customers to newly acquired SoftLayer cloud

IBM to nix SmartCloud Enterprise, migrate customers to newly acquired SoftLayer cloud

IBM has informed its customers that it will be phasing out its SmartCloud Enterprise cloud computing platform and is offering free migration of workloads to SoftLayer's cloud, which IBM recently purchased.

Two analysts who track the cloud computing industry first broke the news late Wednesday evening that IBM had informed its customers that SmartCloud Enterprise (SCE) is shutting down by Jan. 31, 2014. Cloud consultancy CohensiveFT posted on its blog a letter that appears to be from IBM to customers.

An IBM spokesperson confirmed the news Thursday and said that it has been part of the plan since IBM acquired SoftLayer to migrate customers over to that platform. But today is the first time IBM has acknowledged that publicly.

[MORE TECH DEATHS:2013 Tech Industry Graveyard]

IBM's SCE service has been met with lackluster reviews. In Gartner's latest Magic Quadrant report for IaaS, authored by Lydia Leong, IBM placed in the least favorable position out of more than a dozen companies analyzed. In that report, Leong noted that SCE features lagged "significantly behind" its competitors, that it has weak security capabilities that make it difficult for customers to meet regulatory compliances, and that its service-level agreement (SLA) did not cover basic provisions such as when the service was unavailable for maintenance.

IBM added a company with a good reputation in the cloud industry when it closed its acquisition of SoftLayer in July. SoftLayer offers traditional pay-per-use virtual machines and storage, but also an array of bare-metal servers for rent as well. Those non-virtualized machines can provide higher compute performance for workloads that need it. SoftLayer has been focused on servicing the small and midsized business market and has based its platform on open source CloudStack. After being acquired by IBM, the company has been serving large enterprise customers more, and has begun exploring how it can integrate OpenStack into its offering. IBM has made public commitments to use OpenStack.

In a letter posted by CohesiveFT, IBM offers to migrate customers from SCE to SoftLayer for free, which it says should happen before Jan. 31 of next year, "at which time access to SmartCloud Enterprise will no longer be available." IBM says that SmartCloud Enterprise+, which is another product in IBM's cloud portfolio, is unaffected by this news.

Just a few weeks ago the cloud market reacted to the news of another cloud platform shuttering: Cloud storage provider Nirvanix announced it would be going out of business.

Check back to Network World later today for more information on the IBM news.

Senior Writer Brandon Butler covers cloud computing for Network World and NetworkWorld.com. He can be reached at BButler@nww.com and found on Twitter at @BButlerNWW. Read his Cloud Chronicles here.  


Follow Us

Join the newsletter!

Or

Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.

Tags Cloudcloud computinginternetGartnerIBMData Centerhardware systemsConfiguration / maintenance

Featured

Slideshows

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA

Reseller News has honoured the leading female front runners of the New Zealand ICT industry at the 2019 Women in ICT Awards (WIICTA) in Auckland. The awards recognised standout individuals across six categories, spanning Entrepreneur, Rising Star, Shining Star, Community, Technical and Achievement. Photos by Gino Demeer.

Leading female front runners of the Kiwi ICT industry honoured at 2019 WIICTA
Reseller News kicks off awards season in 2019 with Judges' Lunch

Reseller News kicks off awards season in 2019 with Judges' Lunch

The 2019 Reseller News Innovation Awards has kicked off with the Judges Lunch in Auckland with 70 judges in the voting panel. The awards will reflect the changing dynamics of the channel, recognising excellence across customer value and innovation - spanning start-ups, partners, distributors and vendors. Photos by Christine Wong.

Reseller News kicks off awards season in 2019 with Judges' Lunch
Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomes industry figures for 2019 Hall of Fame lunch

Reseller News welcomed 2018 inductees - Chris Simpson, Kendra Ross and Phill Patton - to the third running of the Reseller News Hall of Fame lunch, held at the French Cafe in Auckland. The inductees discussed the changing landscape of the technology industry in New Zealand, while outlining ways to attract a new breed of players to the ecosystem. Photos by Gino Demeer.

Reseller News welcomes industry figures for 2019 Hall of Fame lunch
Show Comments