Following strategic investments in its engineering and technical capabilities, including training specialist engineers and recruiting additional expertise, Cogent has become Zeacom's first NZ partner to achieve 'gold' partner status.
“Over the last year Cogent has been creating new partnerships, products and managed services. A fundamental development is our consultative and partnering approach we apply to our client engagements”, said Ray Noonan, Cogent’s CEO.
The company can now implement a number of Zeacom’s solutions end-to-end, including multimedia contact centre, unified communications and business process automation, besides being able to deliver managed services to client.
Zeacom develops its software in Auckland, and sells through channel partners in New Zealand and internationally. Zeacom’s Global Partner Programme, launched in June this year, is designed to align Zeacom and its partners’ business outcomes through accreditation of sales, professional services and support personnel, as well as extended marketing support.
“Business partners are integral to our success and Cogent’s commitment to achieve gold status will enable our companies to work even closer together,” said Michael Petruccelli, Zeacom’s APAC director of sales.